Home Office Claims Adjuster

FMNE Insurance (Formerly Farmers Mutual of Nebraska) is seeking a Claims Adjuster in our Home Office Claims department - an exceptional individual who is intuitive, motivated, and skilled. We’re experiencing incredible growth and are on the search for individuals who would like to grow with us. With a competitive salary and excellent benefits package, expanding beyond health insurance and a generous 401K, we offer an employee wellness program, a hybrid work-from-home policy for eligible employees, pension plan, and so much more. This employer will not sponsor any work visas for any applicant of this position. Applicants must be currently authorized to work in the United States on a full-time basis. Please supply a cover letter and resume. Applications with cover letters will be given preferential review.

Be a part of a rock-solid company with deep Midwest roots. If our core values resonate with you, we encourage you to apply to be an FMNE Home Office Claims Adjuster today!

Core values include: Integrity - Service - Excellence - Stability - Strength - Respect - Teamwork

General Function Of a Home Office Claims Adjuster

This position is responsible for, but not limited to, working toward fulfillment of the Company’s goal to provide prompt, fair, quality claims service. This role also investigates and manages the settlement of assigned claims, performing all duties with the use of independent judgment and subject to regular review.

Responsibilities Of a Home Office Claims Adjuster

• Demonstrates the Company’s mission, while successfully performing its core values related to integrity, service, excellence, stability, strength, respect, and teamwork.
• Conduct thorough investigations and efficiently settle assigned claims through telephone communication and written correspondence, ensuring timely resolution.
• Adhere strictly to the terms and conditions of the insurance contract, focusing on fair and accurate claim payments while maintaining strong customer service and positive relationships with policyholders and agents.
• Prepare and maintain comprehensive and accurate documentation to support all recommendations for claim payments or denials, ensuring compliance with company policies and regulatory requirements.
• Proactively communicate with the agent of record throughout the claim handling process, especially if any challenges or complications arise, to facilitate transparency and collaborative problem-solving.
• Regular and timely attendance in the office is an essential function of the position.
  
  

Skills And Qualifications Of a Home Office Claims Adjuster

• High school diploma or equivalent required; four-year college degree preferred.
• Excellent oral and written communication skills.
• Proficient in computer applications and software.
• Strong organizational skills with effective time management and sound decision-making abilities.
• Ability to multi-task, meet deadlines consistently, and perform well under pressure.
• Demonstrated ability to manage and maintain confidential information with professionalism and discretion is required.
• A comprehensive and strong knowledge of policy language, insurance principles, and coverage details is essential.
• Willingness and ability to work beyond standard business hours when required to meet business needs.
  
  

FMNE Insurance Company recognizes that an individual with a disability may require an accommodation to enable them to successfully perform a job function. Should you require such an accommodation, please indicate the job function and suggested accommodation during the interview process. FMNE will attempt to make reasonable accommodations.