Inside Sales Manager

FMH Conveyors, a member of the Duravant family of operating companies, designs and manufactures products and services for truck loading and unloading applications. The NestaFlex and BestFlex brands lead the market in flexible gravity and powered conveyors, while MaxxReach and BestReach are the premier brands in telescopic and rigid conveyor systems. Known worldwide for their durability and reliability, FMH Conveyors products are engineered to support material handling applications for distribution centers, e-commerce, parcel post, retail stores, and a variety of manufacturers to help maximize productivity and increase efficiency.

As a Duravant Family Company, FMH Conveyors participates in global Diversity, Equity, and Inclusion programs, as well as Doing Good initiatives to support our communities. In addition to a culture that promotes long term career satisfaction, with opportunities for personal and professional growth, FMH Conveyors offers an excellent total rewards package that includes:

• Compensation: We offer competitive compensation
• Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security
• Development: We have education and training programs which include an educational assistance program
• Time Off: We offer paid holidays and paid time off
• Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results
• Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency
• Culture: We are driven by our number one asset - our employees, and their successes
• Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year.

FMH Conveyors is searching for an Inside Sales Manager, responsible for managing the Inside Sales team (6-8 Inside Sales Representatives), the prioritization and scheduling of customer orders through engineering, supply chain, production planning, and operations. This position is expected to analyze back logs, lead times, and production schedules to support Finance and Management in monthly and quarterly revenue forecasts. The Inside Sales Manager is also responsible to listen to and discern the needs of the customer from the Sales Managers and VP of Sales and to follow-up on those needs.

POSITION DUTIES & RESPONSIBILITIES include the following, other duties as assigned.

• Responsible for leading, developing, and managing the Inside Sales team which consists of 6-8 Inside Sales Representatives.
• Responsible for developing and implementing enhanced manufacturing methods to improve quality, reduce cost, improve safety, and reduce lead times utilizing lean concepts and tools
• Provides manufacturing and process engineering support to Operations
• Reviews backlog of standard and custom orders for all product lines, managing and adjusting promised ship dates to meet deliveries from various customers
• Provides support and direction to the Production Scheduler to establish priorities and required ship dates to meet the Company’s and the customer’s expectations
• Provides support to Inside and Outside Sales team and associated customers including reviewing requested delivery schedules for existing backlog as well as lead-time forecasts for future projects and orders
• Provides support to Finance on review of monthly and quarterly revenue forecasts based on production schedule and customer requirements
• Responds to verbal or written inquiries regarding scheduling of orders and future lead times
• Ensures company policies and procedures are reviewed often and recommends any necessary changes
• Works with the Inside and Outside Sales team to provide coverage for existing sales accounts as needed
• Trains and manages the professional development of the Inside Sales team
• Establishes Standard Operating Procedures for the Inside Sales team

POSITION REQUIREMENTS:

• EDUCATION: Bachelor's Degree required
• EXPERIENCE: At least five years of sales experience in a manufacturing environment and proven ability to manage a team.
• Strong analytical, problem solving, and decision-making skills
• High degree of professionalism with strong communication, leadership skills and team oriented
• Ability to learn ERP Systems (Epicor), excel skills should be at the expert level with a high level of experience with pivot tables, VLOOKUP, etc.
• Must be able to travel periodically

PHYSICAL REQUIREMENTS:

Required to sit and stand for extended periods of time; occasionally climb or balance, stoop, kneel, crouch or crawl. Occasionally lift and/or move up to 25 lbs.

WORK ENVIRONMENT:

Manufacturing environment and office