Mortgage Operations

We are seeking an Experienced Operations Assistant to work alongside our CFO, assisting with key mortgage operations, compliance, and reporting functions. This role requires strong technical expertise, a deep understanding of mortgage processes, and the ability to analyze data and optimize workflows. If you have experience in mortgage lending, compliance, and reporting, and are comfortable working in a fast-paced, high-level operations environment, we want to hear from you!

• Work within Encompass LOS to manage loan pipelines, troubleshoot issues, and improve operational efficiency.
• Utilize advanced Excel skills to create, manage, and analyze reports, including pivot tables, VLOOKUPs, and data automation.
• Assist with mortgage compliance, ensuring adherence to federal, state, and investor guidelines.
• Support regulatory audits and reporting by maintaining accurate loan documentation and compliance records.
• Collaborate with internal teams to streamline workflows and optimize operational processes.
• Generate detailed reports for executive leadership to drive decision-making.
• Communicate effectively with loan officers, underwriters, and compliance teams.
• Identify areas for operational improvements and help implement best practices.

• Experience using Encompass LOS is a must.
• Advanced proficiency in Excel (pivot tables, macros, data analysis, automation).
• Strong understanding of mortgage compliance and regulatory requirements.
• Background in mortgage operations, underwriting, or secondary marketing preferred.
• Exceptional organizational and problem-solving skills.
• Ability to work independently and take ownership of critical tasks.

• Work directly with leadership and gain high-level exposure to mortgage operations.
• Competitive salary and benefits package.
• Opportunity to influence processes and drive operational improvements.
• Dynamic and fast-paced work environment with room for growth.

To Apply: Send your resume to sbakst@fmm.com with the subject "Operations Assistant Application."

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