Content Account Manager

Agency

Flywheel

Job Function

Account Management and Growth

Job Subfunction

Account Management

Job Description

As a Content Account Manager at Flywheel, you’ll work closely with clients and internal teams to deliver high-quality e-commerce content solutions. You will support client partnerships, help implement digital content strategies, and ensure projects are executed smoothly and effectively. This role combines hands-on project execution with collaborative account management, helping drive success for our clients.

What You Will Do

• Serve as a key point of contact for client accounts, developing positive business relationships and supporting the execution of content strategies that meet client goals.
• Collaborate with strategists, other account managers, and client teams to coordinate the development and delivery of e-commerce content solutions, from planning through completion.
• Work alongside content specialists, editors, and freelancers to ensure high-quality work and meet project milestones.
• Manage multiple projects, monitor deadlines, and ensure deliverables align with client objectives. Help identify and resolve project challenges as they arise.
• Contribute ideas to optimize internal processes and support ongoing improvements in content quality and project efficiency.
• Help manage a network of freelance content creators, ensuring projects are matched to the right talent and maintaining Flywheel’s standards through clear feedback and communication.
• Provide regular updates, performance data, and project reports to clients, maintaining transparency and building trust.
• Stay informed about trends in e-commerce, SEO, and digital content, and share relevant insights with your team.
  
  

Who You Are

• 2-4 years of relevant experience in content strategy, account management, or e-commerce, preferably in an agency or fast-paced environment.
• Experience supporting client accounts and collaborating with cross-functional teams.
• Strong writing, editing, and communication skills, with familiarity in AP style and digital content best practices (SEO, GEO, AEO).
• Ability to help implement content strategies and contribute to achieving client results.
• Team player with effective collaboration and interpersonal skills.
• Excellent organizational and time-management abilities, with the capacity to manage multiple priorities and deadlines.
• Understanding of e-commerce platforms and an interest in staying updated on industry trends and new technology.
• Commitment to delivering great client service and building strong professional relationships.
  
  

$60,000-$70,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

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For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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$60,000-$70,000