Server Assistant

Benefits:

• Company parties
• Employee discounts
• Training & development

The Support Behind Exceptional Service


The Server Assistant plays an essential role in creating a seamless and memorable guest experience. By supporting the service team, maintaining a clean and welcoming dining environment, and anticipating the needs of both guests and coworkers, the Server Assistant helps ensure that every guest receives efficient, attentive, and exceptional hospitality.

A successful Server Assistant is hardworking, observant, organized, and proactive. They thrive in a fast-paced environment, take pride in the details, and understand that great service is a team effort. The ideal Server Assistant doesn't wait to be asked for help—they recognize what needs to be done and take initiative to get it done.

Core Responsibilities

• Assist servers in providing a positive, efficient, and memorable dining experience for every guest.
  
  
• Maintain a friendly, professional attitude and positive body language during all guest and team interactions.
  
  
• Promptly clear, clean, sanitize, and reset tables to ensure efficient table turnover and a welcoming dining environment.
  
  
• Pre-bus tables throughout service by removing empty plates, glassware, and unnecessary items without interrupting the guest experience.
  
  
• Assist with delivering food and beverages to tables accurately and efficiently.
  
  
• Demonstrate a working knowledge of:
  
  
  • Menu offerings and basic ingredients
    
    
  • Table numbers and restaurant seating layout
    
    
  • Proper food handling and sanitation procedures
    
    
  • Steps of service and guest etiquette
    
    
  • Basic allergen awareness
    
    
• Anticipate guest needs by assisting with water refills, additional napkins, condiments, utensils, and other service necessities.
  
  
• Communicate effectively with servers, bartenders, hosts, and kitchen staff to ensure smooth service.
  
  
• Take initiative to support the service team during peak business hours, prioritizing tasks based on urgency and guest needs.
  
  
• Maintain cleanliness and organization throughout the dining room, including tables, chairs, floors, service stations, and other guest-facing areas.
  
  
• Ensure service stations remain clean, organized, and properly stocked with necessary supplies throughout each shift.
  
  
• Assist with polishing, organizing, and restocking silverware, glassware, plates, and other service equipment.
  
  
• Promptly address spills, debris, and other cleanliness or safety concerns.
  
  
• Assist with guest requests whenever possible and communicate additional needs or concerns to the appropriate team member.
  
  
• Work collaboratively with the entire front-of-house team to maintain a smooth and efficient flow of service.
  
  
• Execute opening, running, and closing side work thoroughly and efficiently.
  
  
• Complete other duties as assigned.
  
  

What We're Looking For (Server Assistant Prerequisites)

• A hospitality-focused mindset with a genuine commitment to guest satisfaction.
  
  
• A strong work ethic and willingness to support the team wherever needed.
  
  
• Proactive, self-motivated attitude with the ability to recognize and complete tasks without constant direction.
  
  
• Friendly, professional, and respectful communication skills.
  
  
• Strong attention to detail and pride in maintaining a clean, organized environment.
  
  
• Ability to multitask and prioritize responsibilities in a fast-paced, dynamic environment.
  
  
• Ability to remain calm, focused, and efficient during high-volume service.
  
  
• Enthusiasm to grow, learn, and develop restaurant service skills.
  
  
• A team-first mentality and willingness to assist coworkers.
  
  
• Solid understanding of guest etiquette and service professionalism.
  
  
• Ability to remain on your feet for extended periods and safely lift and carry restaurant supplies, dishes, and service equipment.
  
  
• Reliable transportation.
  
  
• Availability on weekends and holidays.