Assistant Store Manager

FlynnO'Hara School Uniforms is currently hiring a Full-Time Assistant Store Manager for our Austin, TX retail location. This role supports overall store operations, including sales, staffing, customer service, and inventory management to ensure an exceptional in-store experience and drive profitability. This position does not require nights and is closed on Sundays.

Key Responsibilities:

• Take charge of store operations in the absence of the Store Manager.

• Help supervise and guide team members in sales, inventory control, cash handling, and customer service.

• Monitor and enforce adherence to weekly scheduling to maintain optimal floor coverage; verify accuracy of station assignments.

• Ensure outstanding customer service by coaching staff to greet and assist customers and by resolving issues promptly and professionally.

• Regularly review sales trends and inventory levels; submit timely restock requests to ensure product availability.

• Encourage the use of product knowledge to boost sales and service quality.

• Maintain a clean, organized, and visually appealing store environment; train staff in visual merchandising standards.

• Oversee daily cash handling procedures, including opening/closing duties, deposits, and reconciliations.

• Implement and enforce loss prevention practices to safeguard cash, inventory, and company assets.

• Support hiring efforts, onboarding, and employee development; provide feedback, coaching, and training to reduce turnover and promote growth.

• Foster a sales-driven culture by modeling effective behaviors, motivating the team, and creating an outstanding guest experience.

• Maximize customer engagement through consistent email capture and communication efforts.

• Be available to attend school events, company meetings, and off-site assignments as needed.

• Lead physical inventory counts, oversee receiving of merchandise, and report any discrepancies.

• Ensure compliance with all company policies, procedures, and applicable laws.

• Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent required.

• Minimum of 3 years of retail experience, with at least 1 year in a supervisory role.

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and Windows-based systems.

• Strong analytical skills to interpret sales and inventory reports.

• Flexible availability, including evenings and weekends.

• Proven ability to lead and develop teams, resolve conflicts, and drive performance.

• Adaptable and composed in a fast-paced environment.

• Skilled in delegation, prioritization, and time management.

• Excellent verbal and written communication, along with strong interpersonal skills.

• Comfortable standing, walking, and performing physical tasks for extended periods; ability to lift up to 30 lbs. and perform physical activities such as bending, kneeling, climbing, and reaching regularly.