Escrow Assistant

Flying S Title & Escrow is a subsidiary of Title Financial Corporation (TFC). We are looking for a people-oriented Escrow Assistant to join our team in Cheyenne, WY. This position is an entry-level position with the potential for growth!

TFC is a family-owned company providing Title and Escrow Services since 1905. We pride ourselves on taking great people and growing and developing them, with employees who have spent their entire careers with us!

If you want to work for a company where Everyone Counts is committed to doing the Right Thing, Takes the Smart Risk, believes Attitude is Everything, and Everyone has the Opportunity to Make a Difference, then keep reading.

The ideal team member:

• People-oriented with excellent interpersonal and customer service skills.
• Understands the importance of deadlines, is organized, with excellent time management ability.
• Enjoys working in a fast-paced environment.
• Ability to prioritize tasks and ask for assistance when needed.
• Has above-average computer skills with the ability to learn new programs. Experience with Microsoft Office suite or other related software is required.
• Must be 18 years old or older, have a valid driver’s license and can use a personal or company vehicle for company errands and training.

About the position:

The Escrow Assistant performs general support tasks to assist Escrow Officers in managing and closing transactions, ensuring all documentation is accurate and complete. This position gathers documents and processes paperwork required for all payoffs, liens, and clearing titles for routine escrow transactions. The Escrow Assistant communicates with various types of lenders, realtors, attorneys, customers, etc., in order to facilitate information gathering.

This position reports to the Vice President / County Manager.

Job Duties Include:

• Acts as a liaison between buyers, sellers, real estate agents, lenders, and other parties involved in the transaction, ensuring clear and effective communication throughout the process.
• Ensure all escrow activities comply with company policies, procedures and relevant regulations, maintaining confidentiality and security of all files and records.
• Provides general administrative support to the escrow team as needed, including data entry, answering phones, and other clerical tasks.
• Assist escrow staff in preparing for closing by requesting payoff statements and figuring loans, lien releases, insurance, commissions, and legal records and/or necessary documents to ensure that lender instructions coincide with the purchase agreement.
• Sends lender packages according to closing instructions.
• Uploads all necessary documents into document retention software and completes all required information.
• Communicate effectively and professionally with company employees and customers by phone, in person, or through correspondence.
• Supports corporate core values, purpose, goals and culture.
• React to change positively and productively, including as a result of the expansion of job responsibilities and expectations.
• Adheres to all company policies and standards, including the expectation of prompt, predictable and regular attendance.
• Other job duties as required.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times.

We offer:

Competitive benefits plan including medical, dental, and vision for company employees with a contribution toward a spouse or dependent coverage. In addition, we offer a 401(k) with a competitive discretionary match, discount on closing fees, advance paycheck access, and voluntary benefits, including accident, hospital, and pet insurance plans! New employees accrue up to three weeks of Flexible Time Off and are eligible for 11 paid holidays from day one of employment. We offer volunteer time off to give back to our local communities. We also offer a company-provided employee assistance program, Short-Term Disability, Basic Life Insurance, and a wellness program at no cost to employees.

Flying S Title & Escrow is an equal opportunity employer. Applicants offered a position must be able to pass a pre-employment background and MVR check.

Flying S Title & Escrow and TFC are equal opportunity employers. Applicants offered a position must be able to pass a pre-employment background and MVR check.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.