What are the responsibilities and job description for the Server - Dining - Full Time position at Flying Horse Resort & Club?
This position pays Hourly wage plus applicable gratuities and/or service charge distribution in accordance with company policy.
Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more.
Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests.
Join us at Flying Horse Resort and Club, your success starts now.
Role & Responsibilities
Servers are responsible for serving food and beverage, according to Flying Horse Standards; Resulting in the complete satisfaction of the guests dining in our Clubhouse Restaurants. Our team members use their talent to offer the most effective services/products in the industry for the best guest experience.
The Server will be passionate about our culture, food, wine, alcoholic beverages, and service to thoroughly enjoy creating excellent experiences for our members and guests. The ideal candidate will have a friendly, outgoing disposition and previous experience working in a bustling, fast-paced, fine dining setting.
Will have to work together with various staff and positions at the club. Communicating with the front desk at the lodge, banquet teams, kitchen staff, valet, servers, and food runners are necessary to ensure a great experience for our guests.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Benefits For Full Time Jobs
Flying Horse Resort & Club offers a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; and short-term and long-term disability coverage and paid time off. Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.
Flying Horse Resort and Club, located in the heart of Colorado Springs, is a premier destination for luxury, comfort, and world-class hospitality. Our resort offers an exceptional experience with top-notch amenities including two championship golf courses, luxury hotel, state-of-the-art fitness club, rejuvenating spa, fine dining options, and more.
Our Flying Horse team is composed of dedicated professionals who strive to deliver unparalleled service to our guests. We value diverse skill sets and experiences, as they contribute to our dynamic and vibrant work environment. We're continually seeking to expand our team with individuals who have a passion for hospitality and a commitment to creating memorable experiences for our guests.
Join us at Flying Horse Resort and Club, your success starts now.
Role & Responsibilities
Servers are responsible for serving food and beverage, according to Flying Horse Standards; Resulting in the complete satisfaction of the guests dining in our Clubhouse Restaurants. Our team members use their talent to offer the most effective services/products in the industry for the best guest experience.
The Server will be passionate about our culture, food, wine, alcoholic beverages, and service to thoroughly enjoy creating excellent experiences for our members and guests. The ideal candidate will have a friendly, outgoing disposition and previous experience working in a bustling, fast-paced, fine dining setting.
- Prepare room for dining by setting tables with, cloth, decorations, candles, napkins, service plates and utensils
- Assist Guests in selecting food and beverages by offering cocktails, suggesting courses, explaining the menu & chef's specialties, identifying appropriate wines & answering food & drink preparation questions
- Stay updated on current menu choices, specialties, menu deviations & knowing if the kitchen staff is running out of any items, etc.
- Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
- Keep kitchen staff informed by noting timing of meal progression
- Serve orders and anticipate additional patron needs
- Maintain table setting by removing courses as completed, replenishing utensils, refilling beverages
- Properly describe, open and pour wine tableside
- Perform basic side-work as needed or directed by management
- Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
- Maintain regular attendance in compliance with Flying Horse Standards, as required by scheduling, which will vary according to the volume
- Fill in for absent staff as needed and/or assist with special events as needed
- Adhere to grooming and appearance standards consistently
- Follow all money handling procedures when serving the guest
- Promptly address customer service issues and refer customers to management when necessary
- Have a proven record within a luxury service environment
- Have an eye for detail
- Be a great communicator and primarily be guest focused
- Be determined to create a memorable customer experience
- Possess strong team skills
- Be physically fit and be able to stand for long periods of time
- Have previous serving experience
- Be highly organized
- Have good knowledge of Health and Safety legislation
- A minimum of two years of restaurant experience in fine dining is preferred
- Must be detail oriented, accurate, possess good organizational abilities and be capable of multi-tasking
- Country club experience preferred
- Schedule flexibility that includes working evenings, weekends, and holidays
- Must possess customer service skills and strong oral communication skills
- Competency in dealing with members and fellow employees under circumstances requiring tact and diplomacy
- Must possess the ability to work effectively under deadlines
Will have to work together with various staff and positions at the club. Communicating with the front desk at the lodge, banquet teams, kitchen staff, valet, servers, and food runners are necessary to ensure a great experience for our guests.
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Benefits For Full Time Jobs
Flying Horse Resort & Club offers a comprehensive benefits package, including medical, dental, and vision insurance; company-paid life insurance; and short-term and long-term disability coverage and paid time off. Additionally, we provide a 401(k) retirement plan with an employer match. All benefits are subject to the terms of the applicable plan documents, including eligibility requirements and waiting periods, as required by law.
