Operations Manager

Operations Manager - Airline

Classification: Exempt

Location: Jamaica, New York

Salary Range: $80,000-$100,000

Date: July 2026

Job Description

The Airline Operations Manager is responsible for an extremely high volume unit coordinating transportation, dispatch, sanitation, warehouse, equipment setup, to deliver accurate, quality service to our customers. They manage the budget for operations to achieve financial goals, ensure training is effectively administered, compliance with TSA, CBP, and compliance with HACCP plans and regulations. Ensures safety awareness and prevention measure are followed within the facility on a continuous basis to prevent accidents

Essential Functions

• Process Optimization: Analyzing and improving operational workflows, procedures, and policies to enhance productivity and reduce costs.
• Team Leadership: Hiring, training, mentoring, and managing staff performance, including scheduling and fostering a positive work environment.
• Financial Management: support GM and controller in overseeing budgets, reviewing financial reports, managing costs, and tracking KPIs to ensure financial goals are met.
• Operational Oversight: Managing high volume daily operations, including inventory, procurement, supply chain logistics, production customer performance metrics.
• Compliance & Safety: Ensuring adherence to all company and regulatory agencies’ safety regulations, quality standards, and policies.

Skills and Qualifications

• Bachelor’s degree or an equivalent combination of education and experience
• MBA with a concentration in operations management a plus.
• Lean, Kaizen, Six Sigma experience in a Manufacturing environment a plus.
• Food manufacturing or processing experience a plus
• A minimum of 3-5 years’ broad-based Operations Management
• Candidate bilingual in English and Spanish a plus
• Financial management and Leadership skills
• Effective employee relations skills
• Effective written and verbal communication skills
• Proficient with ERP software and Microsoft Office suite

Supervisory Responsibility

This position has supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses

standard office equipment. The facility is widely refrigerated, and work is required inside refrigerated processing areas.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit and stand for long periods of time and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time exempt position in a 24/7/365 work environment.

Flexibility with weekdays, evenings and weekend required.

Travel

0%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

Flying Food Group, LLC offers a comprehensive benefits package that includes medical, prescription drug coverage, dental, vision, life insurance, disability insurance, accident, critical illness, and hospital indemnity plans, flexible spending accounts, employee assistance program, commuter benefit, retirement program 401(k), tuition reimbursement, MetLife- Legal Program, and pet insurance.