What are the responsibilities and job description for the Director, Retail Sales position at flyExclusive?
About FlyExclusive
flyExclusive is one of the nation’s leading private aviation providers, offering Jet Club memberships, Fractional Ownership, MRO, Managed Aircraft, and on-demand charter across a floating fleet of Light, Mid, Super-Mid, and Large-Cabin jets. With a culture built on safety, precision, and hospitality, we deliver exceptional flying experiences with unmatched flexibility and value.
Why flyExclusive?
Join a fast-growing leader in private aviation with a strong brand, ambitious goals, and a high-performing team. We offer a competitive compensation package, travel perks, and the opportunity to shape the future of luxury air travel.
Position Summary
The Director of Retail Sales is responsible for selling new Jet Club and Fractional customers in their location and across the country. The Sales Director of Retail Sales is expected to generate prospects, define and develop new business opportunities and maintain a healthy pipeline through aggressive prospecting to achieve set quota.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Required education and experience
flyExclusive is one of the nation’s leading private aviation providers, offering Jet Club memberships, Fractional Ownership, MRO, Managed Aircraft, and on-demand charter across a floating fleet of Light, Mid, Super-Mid, and Large-Cabin jets. With a culture built on safety, precision, and hospitality, we deliver exceptional flying experiences with unmatched flexibility and value.
Why flyExclusive?
Join a fast-growing leader in private aviation with a strong brand, ambitious goals, and a high-performing team. We offer a competitive compensation package, travel perks, and the opportunity to shape the future of luxury air travel.
Position Summary
The Director of Retail Sales is responsible for selling new Jet Club and Fractional customers in their location and across the country. The Sales Director of Retail Sales is expected to generate prospects, define and develop new business opportunities and maintain a healthy pipeline through aggressive prospecting to achieve set quota.
Key Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Attain and exceed sales quota of new Jet Club and Fractional customers
- Create new sales opportunities through cold calling via phone call, text, and email
- Research prospective members utilizing the company database and external sources as provided to improve quality of logged information and lead scoring
- Educate, consult, and advise prospects on private aviation with focus on flyExclusive Jet Club product & Fractional products
- Manage existing customer renewal sales for select accounts
- Represent the company at various community and business meetings to promote the company
- Identify and pursue targeted verticals for relationship and referral partners
- Keep CRM system up to date with information uncovered on prospects during the analysis and qualifying stages
- Effectively manage lead lifecycles and execute appropriately timing outreach
- Proven track record of success selling fully cycle high value services
- Interpersonal skills with an emphasis on effective communication skills in both oral and written forms
- Resiliency under pressure of sales environment
- Ability to communicate clearly and effectively through phone, email, and personal correspondence
- Proficient knowledge of Microsoft Office Suites
- Proficient critical thinking and presentation skills
- Basic Understanding of Computer Applications and Data Entries.
- Ability to multitask, prioritize, and manage time effectively
- Primarily Remote – Occasional travel may be required for team meetings, training, or company events.
- Ability to see and hear clearly
- Ability to read, comprehend, and speak English clearly
- Ability to sit, stand, and walk for extended periods
- Ability to regularly lift/move up to 20 pounds
flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications
Required education and experience
- Bachelor’s or Master’s degree in Marketing, Sales, Business Administration, or a related field
- 8 years of experience in sales or marketing, ideally within luxury, aviation, or high-consideration B2C industries
- Expertise in HubSpot, Salesforce, or equivalent CRM platforms
- Proven track record of success in high volume lead generation
- Excellent communication skills with a collaborative mindset and executive presence.
- Must be authorized to work lawfully in the United States without sponsorship.
- Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.