Account Strategist

• Location: Remote, but must be local to Indianapolis, Indiana
• Full-Time, W-2 Employee (MUST be authorized to work in the US). 
• Working hours required between 10-4pm ET, Monday-Friday, with remaining hours flexible so long as meetings are attended and deadlines are met.

FlyDog Digital is a strategic marketing agency built for bold brands ready to scale without selling out. From branding to SEO to show-stopping websites, we help founder-led companies get clear, get seen, and get real results.

We don’t do fluff—and we don’t expect our team to either. Founded by Carly Kerndt, FlyDog is a high-performance, people-first workplace that values clarity, creative freedom, and honest collaboration. We’ve traded micromanagement for real trust, and corporate B.S. for transparency and flexibility. If you want to grow with a company that actually gives a damn about its people, you might be in the right place.

• You’ll be part of a thoughtful, high-performing crew that roots for each other’s success.
• Your ideas won’t just be heard—they’ll be implemented.
• Weekly team calls mix wins, check-ins, and reflections (yes, book club is mandatory and awesome).
• We believe in boundaries, PTO, and people having full lives.
• You’ll be given real ownership and real support—no babysitting, no silos, just shared accountability.

You’re a strategist through and through—the kind who sees both the high-level vision and the steps to get there. You’re fluent in client goals, obsessed with retention and results, and know how to keep both clients and internal teams aligned.

• You’re confident leading calls, facilitating onboarding, and presenting strategy in a way clients actually understand.
• You have deep experience with SEO, social, branding, and web—and know how they all connect across the customer journey.
• You thrive when juggling strategy, collaboration, and client communication.
• You’re proactive, detail-oriented, and unafraid to own the client relationship from start to finish.

• You struggle to communicate clearly or diplomatically with clients.
• You don’t enjoy leading or facilitating meetings and strategic presentations.
• You get overwhelmed managing competing deadlines and team deliverables.
• You’d rather be an executor than a big-picture thinker.
• You’re waiting for someone to tell you what to do next.

Strategic Planning & Execution

• Create 90-day strategic plans for retainer, branding, and web clients
• Use onboarding insights, analytics, and audience and competitor research to position brands for success
• Identify growth opportunities and guide pivot points where needed

Collaboration & Oversight

• Act as the strategic lead across design, SEO, paid, and social teams
• Review deliverables for clarity, consistency, positioning, and alignment before they reach the client
• Track progress, communicate blockers, and ensure all execution ladders up to strategy

Client Communication & Retention

• Lead onboarding and quarterly review calls with clarity and confidence
• Serve as the main point of contact for ongoing strategy discussions
• Own the client re-signing process and renewal conversations (retention and upsells are your main KPIs)

Required

• 3 years in a digital strategy or marketing leadership role
• Proven experience creating and managing strategy across multi-channel campaigns
• Deep understanding of SEO, paid media, organic social, branding, and how they fit into a customer journey
• Ability to analyze data, identify patterns, and translate findings into marketing priorities
• Strong writing, speaking, and client communication skills
• Project oversight experience and comfort managing cross-functional teams

Bonus Points

• Experience in an agency or fast-paced, founder-led environment
• Knowledge of ClickUp, Google Analytics, and SEO tools
• Prior ownership of retention or renewal metrics
• Strong emotional intelligence and client-facing presence

• Salary: $65,000-80,000/year (depending on experience)
• Benefits: Health, dental, and vision insurance
• Time Off: 2 weeks PTO, 10 holidays, your birthday off
• Remote Work: Flexible hours with results-first accountability
• Culture: Transparent, collaborative, and growth-oriented