What are the responsibilities and job description for the eCommerce Manager position at Fluidra North America?
Fluidra is looking for an eCommerce Manager to join our team in Atlanta, GA.
WHAT YOU WILL CONTRIBUTE
We are seeking a hands on, strategic, and operational eCommerce Manager to oversee and optimize the day to day performance of eCommerce platforms – both retail customers and brand.com – as well as assist in expanding distribution in the new phase of growth for the Consumer BU. Working with exciting consumer brands like Polaris®, this role will play a key part in shaping how our products connect with consumers online. The EM – CBU will own the execution, growth, and continuous improvement of all aspects of digital shelf management, including best-in-class retail content generation, syndication, warehousing and forecasting, online assortment, ratings and reviews management, competitive analysis, and deployment of best practices in eCommerce. The ideal candidate is highly analytical, detail-oriented, and brings proven experience managing e-commerce operations for consumer products. Additionally, you will:
- Oversee all day-to-day eCommerce operations, including product uploads, assortment management, pricing, promotions, inventory updates, order processing, returns, and refunds.
- Lead development of best-in-class content standards, requirements, and continuous improvements in partnership with cross-functional teams.
- Ensure content library remains evergreen and aligned with insights, sentiment, and changing category or customer requirements.
- Collaborate with cross-functional teams to plan and execute ratings and reviews targets, syndication, and performance tracking.
- Own eCommerce content warehousing and syndication systems/ processes to support targeted ecommerce channels effectively.
- Coordinate with Supply Chain to ensure inventory alignment and timely order fulfillment.
- Partner with Marketing to plan and execute online promotions, seasonal campaigns, and merchandising activities.
- Monitor competitor pricing, promotional activity, and industry trends to recommend pricing, promotional, and eCommerce enhancements.
- Support implementation and optimization of eCommerce tools and platforms (e.g., PIM, DAM) in collaboration with the digital technology team.
- Ensure site health by monitoring site performance, traffic, UI/UX issues, and collaborate with cross-functional team for timely fixes.
- Responsible for generation and cross-functional deployment of ecommerce playbooks and training to enhance ecommerce capabilities and awareness across the organization.
WHAT WE SEEK
- 5 years of eCommerce experience with a CPG or durable goods company.
- Proven track record managing all aspects of the digital shelf across retail, brand.com and pure-play accounts.
- Experience with eCommerce platforms and tools (e.g., Shopify, Salesforce) including integration with PIM, DAM, and CRM systems.
- Working knowledge of SEO, SEM, and digital marketing fundamentals.
- Highly motivated, with strong initiative and a hands-on approach to achieving goals.
- Passionate about eCommerce, with curiosity and drive to learn and adapt.
- Organized and detailed-oriented, with strong project management and execution skills.
- Effective presentation skills, including the ability to confidently present to management and customers
- Able to travel by air as required, <20% of the time.
- Highly organized and detail-oriented, with strong project management and execution skills.
EDUCATION
Bachelor’s degree in Marketing, Business, eCommerce, or related field.
WHAT WE OFFER
An exciting opportunity to dive in and begin your career with a company that offers a competitive total rewards package that includes:
- 9/80 work week schedule (EVERY OTHER FRIDAY OFF!)
- 3 weeks of paid vacation
- 11 paid Holidays
- Free parking for Atlanta Airport for both business and personal travel.
- Full range of health benefits including medical, dental & vision, short & long-term disability
- 401(K) matching (100% of first 3% contributed, 50% of the next 2%)
- Health and wellness programs / gym reimbursement
- Educational assistance up to $7,000 per year
- Company sponsored FUN events!
- Generous product discounts
WHO WE ARE
Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally. The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands: Polaris®, Jandy®, CMP®, S.R. Smith®, and Zodiac®. We also sell products under the Cover‐Pools®, iAquaLink®, Grand Effects®, Del® and Nature2® names. With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.
Our focus is on creating the perfect pool and wellness experience responsibly. We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.
Don't meet every single requirement listed? At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization. Fluidra is proud to be an equal opportunity employer. Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.
Salary : $7,000