Office Manager

Job Summary

We are seeking a highly organized and proactive Office Manager to join our team at Fluid. This role plays a key part in supporting our Accounting, Procurement, IT Services, and overall Office Operations, while also assisting with essential Human Resources functions to ensure smooth day-to-day operations.

The ideal candidate will act as a central point of coordination across departments. This includes managing administrative processes, supporting employee onboarding and engagement, and helping maintain an efficient, compliant, and positive workplace environment. This individual will demonstrate exceptional communication, organizational, and problem-solving skills, while embodying our company culture of teamwork, dedication, and community focus.

If you are motivated, detail-oriented, and thrive in a dynamic, people-focused role that blends operations and HR support, we encourage you to apply.

About Fluid

At Fluid, our mission is to enhance the value of the businesses and communities we serve by delivering exceptional services while fostering a culture of innovation, collaboration, and social responsibility. Our team is driven by a passion for technology and a commitment to improving the client experience. We value hard work, family, and giving back to the community, creating a balanced environment where our employees can thrive both professionally and personally.

We are a people-focused organization, and our business is growing. By joining our team, you will have the opportunity to work with talented individuals, advance your career, and make a meaningful impact within and beyond the workplace.

Responsibilities

Accounting & Procurement Administrative Tasks:

· Answer and manage the main phone line.

· Perform receptionist duties, including handling solicitors and receiving deliveries.

· Process incoming and outgoing mail, maintain filing systems, and scan documents.

· Manage bank deposits and research client purchase histories.

· Handle procurement tasks, including creating quotes, placing orders, and monitoring the ticket system.

· Assist with Return Merchandise Authorizations (RMAs) and hardware support renewals.

· Register and apply support contracts for purchases and document all procurement activities.

· Manage vendor relationships, including discussions, meetings, and invoice approvals.

· Create and maintain inventory spreadsheets and assist with monthly reporting.

· Coordinate team events and handle general administrative tasks as needed.

IT Services Administrative Tasks:

· Respond to client procurement requests and vendor software license reporting.

· Utilize vendor portals to assign and distribute licenses for customers.

· Maintain accurate and up-to-date records related to IT service administration.

Office Administrative Responsibilities:

· Monitor and maintain office supplies, ensuring stock levels are adequate to meet team needs.

· Manage break room supplies and replenish snacks, beverages, and other essentials regularly.

· Coordinate store runs for office necessities as needed.

· Organize and maintain the cleanliness and functionality of common areas, including the break room and office supply areas.

· Handle lunch orders for meetings or team events when required.

Human Resources Responsibilities

· Support recruitment efforts, including job postings, coordinating interviews, and candidate communication.

· Assist with new hire onboarding, including preparing documentation, coordinating orientation, and setting up employee files.

· Maintain and update employee records in compliance with company policies and applicable labor laws.

· Track and manage employee attendance, PTO requests, and timekeeping systems.

· Coordinate with leadership or external providers on payroll processing and benefits administration.

· Serve as a point of contact for employee inquiries regarding policies, benefits, and workplace procedures.

· Help implement and maintain HR policies, procedures, and employee handbook updates.

· Support employee engagement initiatives, including team-building events and internal communications.

· Assist in handling employee relations matters, escalating sensitive issues as appropriate.

· Ensure compliance with workplace regulations (posters, documentation, basic labor law requirements).

Requirements

· Knowledge of human resources procedures including onboarding, training & development programs.

· Proven experience in office management or administrative roles

· Excellent organizational skills with keen attention to detail and ability to multitask efficiently in a fast-paced environment.

· Ability to work independently and demonstrate accountability.

· Proactive, motivated, and dedicated to delivering excellence.

· Excellent communication skills, both verbal and written.

· Exceptional customer service skills and professional phone etiquette.

· Professional, respectful, and willing to learn.

· Ability to handle confidential information with discretion and professionalism.

· Demonstrates the ability to contribute positively to the team and align with Fluid’s culture

Please send your resume along with a half-page write-up of your most significant accomplishments. We value your achievements above all and look forward to reviewing them.

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Office Manager: 1 year (Preferred)

Work Location: In person

Salary : $45,000