What are the responsibilities and job description for the Solution Specialist position at FLSmidth?
Do you want to make a difference in the world and contribute to a sustainable future?
We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.
Job scope
The Regional Solution Specialist will be responsible for the Screen & Trommel Media service/product line, identify business opportunities, generate leads and foster client relationship to meet or exceed sales goals, support installation assistance as well as inspection and measurements on site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region to drive the growth and offer technical expertise for the Screen & Trommel Media service/product line.
This postion can be fully remote anywhere with-in the East Coast.
Your Responsibilities
- Manage the customers and their consumable throughout the product life cycle
- Assessing customer needs and recommend most suitable products/solutions
- Identify and develop new business in the region
- Provides feedback into the business regarding customer needs and market intelligence
- Maintain opportunities in the CRM system
- Monitor industry for updates and changes in the product landscape
- Be able to perform health checks on customers sites, review data and present feedback
- Work closely with product line, engineering and sales teams across FLS.
- Support development of specific marketing documents to place solutions primary benefits
- Self driven and able to work with minimum supervision.
- Ability to support Proposal department on complex solutions.
What You Bring
- Good communication skills, written and spoken.
- Deep product and competitors' knowledge to develop effective sales strategies and objection-handling techniques
- Capable to communicate complex concepts to customers in simple terms
- Able to travel up to 75%, domestic and international travel.
- Must be physically able to climb onto structures and stairs in industrial plants and mines.
- College degree or equivalent experience.
- Minimum 10 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus.
- Mechanical Background, able to read and understand Mechanical drawings
What We Offer
- Competitive benefit package including health, dental, disability, life, and voluntary insurance options
- Time to recharge through PTO, plus 10 annual holidays, and parental leave
- Work-life balance with a flexibility work schedule so you can focus on professional and personal priorities
- Retirement preparation with a 401(k) and company matching
- Financial support for continuing education
- Employee Assistance Program
- An equal opportunity employer committed to creating a diverse and inclusive workplace
- A global network of supportive colleagues and growth opportunities
As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.
Please apply by clicking "apply" on this page. Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.
Candidates will be contacted by email.
No recruiters and unsolicited agency referrals please.
FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining industries – for more information please visit