Front Desk Receptionist

Floyd's 99 Barbershop in Gambrills, MD needs your help! We're on a mission to deliver the best cosmetology services and treatments possible, and we need a friendly, attentive person to become our full-time Front Desk Receptionist. If you can facilitate efficient workdays, maintain organization, and provide fantastic customer service, keep reading to learn more!

THE BASICS

Pay: Our Front Desk Receptionist earns $15.00/hour.

Schedule: Flexibility is required, as peak hours are often during evenings, nights, and weekends.

Benefits:

• Bonus potential
• Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
• Ongoing opportunity for growth
• Free monthly services and product discounts
• Health benefits for full-time employees, including medical, dental, and vision
• Fun and relaxed environment where you can truly be yourself
• Nationwide locations, making it easy to relocate while continuing your professional journey

A LITTLE ABOUT US

We're more than just a place for a fresh cut-we're a community hub where style, creativity, and good vibes come together. Located at 1117 MD RT 3 N., just a stone's throw from the vibrant Waugh Chapel Towne Centre and only a short drive from the action-packed Crofton Park, our shop is the perfect place to work, grow, and make an impact. With a fun, laid-back atmosphere and a team that loves what they do, you'll find plenty of opportunities to unleash your creativity while connecting with great people. We offer a space where you can perfect your craft, build relationships, and enjoy coming to work every day. Ready to be part of a team that's as energetic as you are? Floyd's 99 Barbershop in Crofton is the spot for you!

QUALIFICATIONS

• 2 years of customer service experience in the retail, hospitality, or beauty industries
• Experience working in a fast-paced environment
• Fantastic collaboration skills with an ability to communicate over the phone and in person
• Commitment to helping others and working with a team
• Organizational skills, attention to detail, and time management abilities
• Ability to maintain confidentiality
• Ability to work a flexible schedule, including nights and weekends

ARE YOU THE FRONT DESK RECEPTIONIST WE'RE LOOKING FOR?

You're at the center of our barbershop, engaging with customers and helping connect them with our exceptional services. Always polite and professional, you answer phone calls, respond to questions, and inform customers about our various offerings. You upsell products or treatments and schedule appointments, providing cost estimates as requested. You take staff messages and help with general cleaning, making a tangible impact every day!

At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. Can you see yourself excelling in this customer service role? If so, don't hesitate to apply with our initial form!