What are the responsibilities and job description for the Client Services Host position at Floyd's 99 Barbershop?
If you're a cheerful, outgoing person who loves helping others and supporting a great team, you could be the next full-time Client Services Host at Floyd's 99 Barbershop! Our Annapolis, MD barbershop is looking for someone to keep workdays smooth and seamless.
GREAT PAY
We offer a competitive wage of $15.00/hour.
EXCELLENT BENEFITS
- Bonus potential
- Employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, legal assistance, and more
- Ongoing opportunity for growth
- Free monthly services and product discounts
- Health benefits for full-time employees, including medical, dental, and vision
- Fun and relaxed environment where you can truly be yourself
- Nationwide locations, making it easy to relocate while continuing your professional journey
At Floyd's, we're more than a barbershop-we're a national leader in modern grooming, known for our expert services, strong culture, and top-tier talent. We'd love to have you if you're interested; apply today!
YOUR NEW ROLE AS OUR CLIENT SERVICES HOST
To appropriately meet our clients' needs, you need to be able to work weekends and evenings.
You keep our shop running smoothly and ensure we efficiently serve our customers. With an upbeat and professional attitude, you answer phone calls, schedule treatments, and respond to questions. You promote our extensive range of services and upsell treatments or products when possible. As clients inquire about services, you provide cost estimates and wait times before scheduling an appointment. You also help with general cleaning to keep our retail space looking great.
REQUIREMENTS
- 2 years of customer service experience in the retail, hospitality, or beauty industries
- Experience working in a fast-paced environment
- Fantastic collaboration skills with an ability to communicate over the phone and in person
- Commitment to helping others and working with a team
- Organizational skills, attention to detail, and time management abilities
- Ability to maintain confidentiality
- Ability to work a flexible schedule, including nights and weekends
WHAT SETS US APART
Our barbershop at Annapolis Mall is where style meets energy in the heart of Maryland's capital. Located inside one of the area's top shopping and dining destinations, our shop puts you steps away from great restaurants, high-end stores, and entertainment hotspots-perfect for grabbing a bite or catching a movie after a day of killer cuts. We're not just about hair; we're about creating an experience where clients feel fresh, confident, and excited to come back. Our team thrives on creativity, teamwork, and good vibes, with no egos-just great people who love what they do. We push our skills to the next level every day, always learning, growing, and bringing the best to our clients. If you're looking for a high-energy shop with a fun, supportive crew, Floyd's 99 Barbershop in Annapolis is calling your name!
Become a critical part of our barbershop and retail operations by filling out our initial application! We're excited to meet our new Client Services Host.
Salary : $15
