What are the responsibilities and job description for the Operations Coordinator position at Flowers Bakeries Sales of NorCal, LLC?
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This role is responsible for independently managing the daily activities relating to warehouse operations. The Operations Coordinator is responsible for overseeing the timely receiving and staging of all products transiting through the warehouse and ensuring all customer accounts located within company routes receive timely delivery of product consistent with customer requirements. The Operations Coordinator ensures the warehouse is in compliance with all health, food safety, environmental, workplace safety, sanitation and security programs in accordance with company and government regulations. In support of these responsibilities, the Operations Coordinator trains, supervises, and mentors a team of sales and shipping employees and, when necessary, personally service customer locations.
Rising to the Challenge: Position Responsibilities
- Train, supervise and mentor sales employees servicing company owned or operated distribution territories and warehouse shipping employees.
- Service customers within a company owned or operated territory, if needed.
- Assume accountability for all product transiting through the warehouse.
- Coordinate the receiving of bakery shipments and the staging of all sales orders within the warehouse.
- Daily communication and collaboration with distribution management and transportation management to coordinate all product movement in the warehouses.
- Warehouse packout employees have a dotted line for reporting purposes to operations coordinators regarding scheduling, packout in warehouses and other warehouse duties.
- Manage and ensure all training is scheduled/completed each period for all warehouse employees.
- Approve all claims, transfers, overages/shortages daily.
- Ensure the safe operation of a delivery truck with a Gross Vehicle Weight Rating exceeding 10,000 lbs. and comply with all company and Department of Transportation safety rules and regulations.
- Complete daily dock reports to be submitted to the Market Vice President.
- Use reporting/ digital tools daily to record the dock report mission for supply chain.
- Ensure timely and accurate delivery of products to third-party independent distributor partner franchisees.
- Manage, maintain, and build display material/ inventory for promotions for all IDPs in the warehouse.
- Communicate and collaborate daily with Market Consultants on any opportunities involving IDPs.
- Monitor quality of product delivered to independent distributor franchisees and customers being shipped to ensure product meets company standards and is selected, staged, and reported in the dock report.
- Oversee warehouse sanitation, security, and general maintenance, including outside grounds and thrift stores.
- Monitor warehouse conditions inside/outside and conduct routine visual inspections to ensure facility remains in good condition and proper working order and recommends any noted repairs or replacement to the Market Vice President. Complete warehouse inspections each period through reporting/ digital tools.
- Ensure all required warehouse/thrift store licenses and permits are valid and displayed in accordance with local regulatory and governmental agencies.
- Maintain log of all approved pest control vendor service visits and make routine visual inspections of pest control vendor equipment to ensure proper working order.
- Spot check stale returns.
- Ensure stale check-in procedures are being adhered to by IDPs and accounting for any short or out of code stale.
- Comply with all company policies and procedures (EEO, Sexual Harassment, Safety, Sarbanes Oxley, etc.)
- Perform other duties deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies, and procedures.
Knead to Know: Preferred Qualifications
- Six (6) or more months shipping or related experience.
- Minimum 2 years' route sales experience is a plus
Additional Ingredients: Essential Job Requirements
- High school diploma or GED equivalent required.
Salary Range- $80,000 - $87,000
We offer a competitive salary and an excellent total rewards package. Interested job seekers who successfully complete the series of pre-screening questions and who appear to possess the basic qualifications for this position may be contacted for a telephone interview.
EEO Statement
Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.
If you need assistance with submitting your resume due to a medical condition or disability, please send an e-mail to Matthew West at Matthew.West@flocorp.com or (1) 279 7829599.
Salary : $80,000 - $87,000