What are the responsibilities and job description for the Applications Engineer position at flowcontrol?
Responsibilities:
• Provide sales and service support to incoming leads on the phone, through our website, and via our online chat platform
• Work with customers to strategize solutions for their application challenges through engineering analysis and provide application quotations and post-sale product support
• Collaborate with supporting departments to ensure accurate pricing, purchasing, and service for your customers
• Review cost accounting on sales orders to ensure profitability on each transaction
• Be the liaison between Instrumart and our vendors for sales, service, discount structure, and pricing
• Work with management, marketing, and website teams to establish go-to-market strategies, product documentation, and pricing
• Assist the shipping department in the pulling and verification of parts on sales orders or incoming shipments
• Test and verify products received from vendors and customers
• Occasionally perform production, calibration, and modification of existing components to meet application demand
Requirements:
• Strong technical skills and business acumen
• Excellent time and workload management skills
• Customer service oriented
• Critical thinking- using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to quickly and efficiently learn new product technologies
• Initiative and ability to work both independently and as part of a team
• Strong attention to detail
• Excellent communication skills, both verbally and in writing
• Associate’s Degree in Mechanical, Electrical, or general Engineering is required;
• Bachelor's Degree is preferred.
• Previous sales and product support experience, along with product management experience, is preferred.