Key Account Manager (US-Sales)

Flow Hydration is looking for a Key Account Manager to join their collaborative, energetic and results-driven team.Salary Range: $90,000 to $110,000This position includes eligibility for a variable compensation plan.Placement within the posted salary range is determined through a structured evaluation process that considers factors including, but not limited to, relevant work experience, education, and geographic location.Benefits:Competitive salariesBenefits coverage and 401K.Vacation and company-wide Recharge Days for rest and wellness.Discounted water subscription programs.Stipend for home office set-up.Location:Remote/TravelEastern or Central US (EST or CST)Travel:Able to travel approximately 30% across North America for customer meetings, distributor engagement, trade shows and market visits.Position summary:The Key Account Manager is responsible for accelerating growth across Flow’s strategic U.S. retail customers, owning a portfolio of key grocery, mass, club, natural, and specialty accounts. This role drives distribution, revenue, and profitability while championing Flow’s sustainability-focused brand across all customer touchpoints. The ideal candidate brings strong CPG sales experience and is ready to take on broader account ownership in a fast-moving, high-visibility environment.Responsibilities:Strategic Account ManagementManage and grow key retail accounts across grocery, mass, natural, and specialty channels.Develop and execute joint business plans that deliver distribution gains, optimized assortment, pricing, and promotional strategy.Lead annual and quarterly business reviews with buyers and key stakeholders, grounded in fact-based selling and syndicated data.Identify whitespace and new customer opportunities aligned with Flow’s growth strategy.Broker Leadership & Execution​​​​​​​Lead broker relationships with clear priorities, KPI’s, and accountability to deliver distribution, display, and execution targets.Partner closely with distributors (e.g., UNFI, KeHE and others) to secure authorizations, improve service levels, and drive in-store execution.Ensure strong retail performance and execution of programs at store level.Forecasting & Business PlanningOwn account-level forecasting inputs (baseline, lift, and innovation) in alignment with S&OP and supply chain teams.Build promotional forecasts based on trade plans, seasonal trends, and retailer activity.Monitor performance vs forecast and proactively recommend adjustments to pricing, assortment, or promotion as needed.New Business DevelopmentProspect and close new regional and national opportunities in alignment with Flow’s channel strategy (e.g., new banners in grocery and mass, emerging natural accounts, club, and eCommerce).Develop compelling selling stories that connect Flow’s premium positioning and sustainability credentials with customer and shopper insights.Lead head-office presentations, category reviews, and new item sell-ins for innovation and pack architecture changes.Help shape scalable processes as Flow continues to expand.Competencies and Skills:Competencies:Entrepreneurial and hands-on; thrives in a high-growth environment with evolving processes and enjoys building—not just inheriting—the playbook.Strong relationship builder with the ability to establish trust with buyers, brokers, and internal stakeholders.Demonstrates resilience and confidence selling in highly competitive, fast-moving categories.Influences effectively without formal authority.Self-directed and disciplined; proven ability to work remotely and independently while maintaining strong communication and visibility with internal and external partners.Strategic and solution-oriented problem solver.Skills:Effective written and verbal communication skills.Strong analytical and problem-solving skills.Proficient in leveraging syndicated and customer data to develop compelling, fact-based selling stories and business cases.Ability to manage multiple stakeholders and priorities in a dynamic environment.Experience:5 to 10 years of progressive sales experience in consumer packaged goods (CPG), with at least 3 years managing key or national retail accounts (grocery, mass, natural, club or similar).Experience in Beverage, natural/organic, or premium food experience (preferred).Experience selling to major US retailers (e.g., large grocery or mass merchants) and working with brokers and distributors.Working conditions:Must be legally authorized to work in the United States.Travel through North America is required for this role (30%)Working hours are within Eastern Standard Time (EST) or Central Standard Time (CST) US to maintain consistent core-hour availability to support effective collaboration and team engagement  Company DescriptionCompany Overview:Flow began with a simple belief: water should do good – for people and the planet.What started with a single family-owned artesian spring in Canada has grown into one of North America’s leading premium water brands, offering naturally alkaline spring water that tastes delicious and comes without the traditional plastic bottle.We’re more than just a product, we’re purpose driven! The water we drink matters to our bodies, our communities, and the planet.From carefully protected artesian springs producing smooth, naturally alkaline water to innovative, environmentally conscious packaging, every decision we make is guided by respect for both people and nature.As a Certified B Corporation, Flow meets rigorous social and environmental performance standards, reflecting our deep commitment to sustainability, transparency, and responsible growth. Our packaging is made from 68–75% renewable materials and designed to minimize environmental impact, reinforcing our mission to redefine hydration in a more sustainable way.

Salary : $90,000 - $110,000