What are the responsibilities and job description for the Outside Sales Representative position at Flow Control Group?
Company: Flow Control Group
About Us:
Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95 entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.
At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.
Visit our website: https://flowcontrolgroup.com/
Summary
Sell, build, and maintain customer and sales base within specified territory to all inquiries by performing the following duties.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Associate’s degree or equivalent from a two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience. Background in the plastic industry is a plus. Must have a valid driver’s license and driving record that is acceptable to the company’s insurance policy.
Travel Requirements:
This role may require travel to customer or supplier sites as needed
#flowcontrolgroup
#manycompaniesoneteam
#FCGcareers
#flowcontrolgroup
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
About Us:
Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95 entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.
At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.
Visit our website: https://flowcontrolgroup.com/
Summary
Sell, build, and maintain customer and sales base within specified territory to all inquiries by performing the following duties.
Essential Duties and Responsibilities:
- Contact and visit customers to build and maintain relationships by email, phone, fax, letter, and personal visits.
- Compiles a list of prospective customers for use as sales leads, based on information from account lists, business directories, and other sources.
- Generates written quotes with supporting correspondence to qualified prospects and follows up until the order is placed, lost, or the opportunity is closed.
- Talks with existing customers to determine current/future needs and current satisfaction, and build a relationship.
- Introduces new products to clients and prospects using samples or a catalog, displays or demonstrates the product, and emphasizes salable features.
- Quotes prices and credit terms established and prepares sales orders as necessary.
- Communicates with the warehouse to estimate the date of delivery of the product to the customer.
- Helps in gathering current marketplace information on pricing, products, merchandising techniques, etc., for the Sales Manager.
- Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management.
- Maintain technical knowledge by reviewing professional publications, attending educational workshops, establishing personal networks, and participating in professional societies.
- Attend sales meetings as required. Maintains open communication with the Sales Manager as to whereabouts for scheduling purposes.
- Maintain Outlook calendar day, prepare call reports weekly, and keep vehicle/maintenance log and expense accounts on a monthly basis.
- Cover customer service duties as needed in the absence of other customer service personnel.
- Other duties as assigned by the Sales Manager.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Associate’s degree or equivalent from a two-year college or technical school; or one to two years of related sales or customer service experience and/or training; or equivalent combination of education and experience. Background in the plastic industry is a plus. Must have a valid driver’s license and driving record that is acceptable to the company’s insurance policy.
Travel Requirements:
This role may require travel to customer or supplier sites as needed
#flowcontrolgroup
#manycompaniesoneteam
#FCGcareers
#flowcontrolgroup
Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.