What are the responsibilities and job description for the Outside Sales Representative position at Flow Control Group?
Company: Flow Control Group
About Us:
Flow Control Group (FCG) is a leading provider of fluid handling, process, and industrial automation solutions across North America. We are a 100% employee-owned organization made up of over 2,000 team members and 95 entrepreneurial brands—each empowered to think big, move fast, and bring innovative ideas to life. Our ownership mindset fuels a culture of pride, accountability, and exceptional customer service.
At FCG, we believe in the power of partnership and entrepreneurship. We work collaboratively across our brands to drive growth, unlock new opportunities, and deliver real impact for our customers. This unique model allows us to combine local expertise with national strength, creating a dynamic environment where creativity meets practicality.
Visit our website: https://flowcontrolgroup.com/
PRINCIPAL DUTIES (but are not limited to the following):
1. Familiarization with design and application of all contractual and accessory lines supported by Fluid Flow.
2. Work with service technicians to maximize their effectiveness. Sell service contracts, gain new customers, and capture accounts.
3. Make direct calls in the market area, promoting full line product, aftermarket, and service sales. Grow the business to the point we can hire additional support and service staff.
4. Solicit assigned customers’ inquiries and orders and handle negotiations, adjustments, and complaints. Assistance is available from applications engineering, technical inside sales, as well as dedicated customer service.
5. Set up and perform various equipment surveys, and accompany auditors on air audits we sell.
6. Assist in resolution of customer-initiated technical issues.
7. Continue with professional education, through principal-sponsored schools, membership/participation in industry associations, contact with potential equipment sources, internet/catalog reviews, and self-study.
8. Keep CRM opportunities database (Sales Force) current, and use it as a directional tool for yourself, and a communication tool with others in the organization.
9. Review assigned sales territory/accounts, and organize coverage to result in minimum wasted effort, and maximum face-to-face selling time and profit.
10. Recommend product lines by identifying new product opportunities; surveying consumer needs and trends
The immediate priority:
Grow the territory Sales and Margin. We will have the luxury of working with existing inside sales and customer service staff to consult with on present and long-term accounts.
Short term actions include:
Provide seamless coverage (personal, phone, email) with customers.
Latch onto and close opportunities that find their way to us. Develop projects turned up by own and previous sales efforts.
SKILLS/QUALIFICATIONS:
- Meeting Sales Goals
- Motivation for Sales
- Territory Management
- Presentation Skills
- Performance Management
- Building Relationships
- Emphasizing Excellence
- Entrepreneurialism
- Negotiation
- Results Driven
- Sales Planning
- Time Management
- Technically Astute
- Managing Profitability
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Why Build a Career with Us?
Everyone’s an Owner of the Company: Because every team member contributes to Flow Control Group’s success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.
Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.
Training: FCG University learning and training platform available to all employees offering over 80k courses.
Career Growth Opportunities: At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.
Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.