What are the responsibilities and job description for the General Manager position at Flow Control Group?
About Us
Corrosion Products & Equipment, Inc. (CPE) was founded in 1988 in Rochester, New York as a distributor of sealing devices and specialty process piping products along with engineered valves. Since that time we have expanded our business operations throughout the Northeast as well as to several locations in the Caribbean Islands. Critical to the success and growth of CPE over the years has been the creation and development of our service and construction related lines of business.
CAREER OPPORTUNITY: General Manager *(Position can be based in Rochester, NY; Ephrata, PA; or Springfield, MA to work from one of CPE's locations).
JOB SUMMARY:
Reporting directly to the VP of Process Group, you will be responsible for overseeing the development and achievement of sales strategies, budgets, and marketing plans to grow the business as well as lead the sales teams (both outside and inside staff) and operations. The role involves strategic planning, managing people, selling, and improving processes.
RESPONSIBILITIES:
- Oversee the daily operations, managing all aspects of business processes, sales and financial budgets, and team members to deliver revenue and profit commitments at all site locations.
- Ensure that the highest level of customer service, support, and technical expertise for our customers is available consistent with all aspects of our position as the market leader.
- Develop and / or optimize business practices to improve performance, increase quality and ensure safe performance of our operations at the facility or in the field.
- Develop and execute business plans and operating strategies to drive growth for products and services.
- Develop annual sales budget in alignment with organizational strategic direction and the annual goals and objectives. Provides regular forecasts of sales revenue and anticipated expenses. Ensures that expenses are aligned to revenues.
- Set goals for team members, clearly communicate expectations, and monitor performance using the companywide systems such as performance management, talent management, etc.
- Drive environment of collaboration amongst sales team, customer service, finance, and service.
- Winning as a team is top priority!
- Collaborate with sales and service teams to identify and unlock sales and profit opportunities.
- Manage and align service resources to match client needs while exceeding company objectives and goals.
- Develop employees’ capabilities through challenging assignments and coaching.
- Promote the proper use of and oversee the deployment of tools such as Pricing, FSM/CRM and Flow 360 that will be used across all IFC brands.
- Direct, develop, and oversee the general health and safety policies and procedures of the organization. Ensure the workplace is in full compliance with OSHA and other state, local, and/or customer specific regulations.
- Ensure the sales teams cross promote all products and services of all FCG products where applicable.
- Partner with cross-functional support teams in improving proprietary business tools and systems.
EXPERIENCE AND REQUIREMENTS:
- Demonstrated leadership capabilities and ability to build successful teams
- Excellent decision making and creative problem-solving skills
- Strong organizational and communication skills.
- Ability to prioritize, perform under pressure and resolve conflicts
- Mechanical aptitude
- Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)
- Minimum 5 years leading, developing, and coaching outside and inside sales teams with a deep understanding of distribution and its value proposition to the market
- Proven track record of hiring and building high-performance sales teams and establishing enduring relationships with customers and key suppliers to increase market share while increasing profitability
- Strong entrepreneurial spirit with an established contacts’ network
- Experience in both high-volume transaction selling as well as longer cycle solution selling
- Account P&L responsibility with equal focus on top & bottom lines
- Proficient computer and technical skills including working knowledge of CRM software solutions
Supervisory Responsibility
This position has direct supervisory responsibilities for operational and sales teams (outside and inside staff).
Work Environment
Industrial distribution office environment combined with attached warehouse and service center for repairing rotating machinery.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is occasionally required to stand, walk, sit, talk, or hear and reach with hands and arms. Specific vision abilities required by this job include close and distance vision. Ability to travel. Ability to lift up to 25 pounds. Exposure to high levels of heat or noise may occur while visiting in the customer plant environment. Moderate noise (i.e.: computer printers, traffic) exists daily in the work environment.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.
Travel
Travel requirements would be approximately 30-50% of the time in support of the outside sales team and market expansion/growth initiatives. Mostly travel throughout the Northeast and New England areas; Air travel may be required. Must hold valid driver’s license.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Employee signature below constitutes employee's understanding of the requirements, essential functions, and duties of the position.
EQUAL OPPORTUNITY EMPLOYER | DRUG-FREE WORKPLACE
Corrosion Products & Equipment, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Corrosion Products & Equipment, Inc. is a drug-free workplace.
NO AGENCIES PLEASE
No agencies please. Any unsolicited resumes sent to Corrosion Products & Equipment, Inc. from a third party, such as an Agency, including unsolicited resumes sent to Corrosion Products & Equipment, Inc. mailing address, fax machine or email address, or directly to Corrosion Products & Equipment, Inc. employees will be considered Corrosion Products & Equipment, Inc. property. Corrosion Products & Equipment, Inc. will not pay a fee for any placement resulting from the receipt of an unsolicited resume.