Director of Clinical Operations (RN)

ABOUT PRIMECARE HOME CARE: 

At Primecare Home Care Services, we believe in delivering exceptional care with integrity, passion, and love. As a licensed Private Home Care provider, we offer a wide range of services, including Skilled Nursing, Personal Care Services, Companionship, and Structured Family Caregiving. Our commitment to providing the highest quality care is at the forefront of everything we do. At Primecare Home Care Services, we prioritize CARE. Our culture is shaped by our core values, which include being caring, reliable, honest, punctual, and professional. We believe in fostering an environment where compassion and dedication are valued and rewarded. We strive to create a supportive and collaborative atmosphere for our team members, promoting personal growth and professional development.

Position Summary

The Director of Clinical Operations is responsible for overseeing, coordinating, and optimizing clinical operations to ensure high-quality patient care, regulatory compliance, and operational efficiency. This role provides strategic and operational leadership across clinical teams, ensuring services are delivered safely, effectively, and in alignment with organizational goals.

Key Responsibilities

Leadership & Strategy

• Provide strategic leadership and direction for clinical team and operations across the organization
   
• Partner with executive leadership to develop, implement, and evaluate clinical programs and initiatives
   
• Foster a positive culture of clinical excellence, accountability, and continuous improvement

Clinical Operations Management

• Oversee day-to-day clinical operations to ensure effective service delivery and patient outcomes
   
• Develop, implement, and monitor clinical workflows, policies, and procedures
   
• Ensure appropriate staffing levels and efficient utilization of clinical resources
   

Quality, Compliance & Risk Management

• Ensure compliance with all federal, state, and local regulations, accreditation standards, and payer requirements
   
• Monitor quality metrics, patient outcomes, and performance indicators; implement corrective actions as needed
   
• Lead clinical audits, assist with developing strategy for quality improvement initiatives, and risk management activities
   

Team Development & Collaboration

• Lead, mentor, coach and evaluate clinical leadership and staff
   
• Collaborate with operations, billing, compliance, and other departments to support integrated care delivery
   
• Promote professional development and ongoing clinical education
   

Performance Oversight

• Analyze operational data and trends to drive performance improvements
   
• Support initiatives that improve productivity, service utilization, and patient satisfaction

Qualifications

Education & Licensure

• Active and unrestricted Georgia Registered Nurse License
• Bachelor’s degree in Nursing, Healthcare Administration, or a related field preferred

Experience

• 7 years of progressive clinical or healthcare operations experience
  3 years in a leadership or management role overseeing clinical teams and patient care
   
• 2 years of experience in Home Care or Home Health Services

Skills & Competencies

• Strong leadership, effective and clear communication, and decision-making skills
   
• In-depth knowledge of clinical compliance, quality standards, and Georgia Private Home Care regulatory requirements
   
• Ability to analyze data and translate insights into operational improvements
   
• Strong collaboration and change-management capabilities
   

Work Environment

• Office-based with regular interaction with clinical sites and staff
• Occasional travel may be required to other office locations 
• Travel is required for the initiation (admission) of services for newly referred home healthcare patients to the agency and for routine home visits while supervising field staff. 
• Must have a clean criminal history background check and a clean Motor Vehicle Report in accordance with Primecare Home Care’s Vehicle/Driving Policy

Salary : $100,000 - $110,000