What are the responsibilities and job description for the Client Services Associate - Entry Level position at Flourish Incorporated?
We are seeking a dedicated and friendly Client Services Associate to join our dynamic team. This entry-level position offers an exciting opportunity to work in a client-facing environment while supporting event marketing and fundraising initiatives. If you have a passion for customer service and an interest in event marketing, this is the perfect role for you!
Key Responsibilities:
Customer Inquiries: Address customer inquiries professionally, ensuring their needs are met and questions are answered promptly.
Event Support: Assist in coordinating and executing events, ensuring smooth operations and high customer satisfaction.
Client Communication: Provide detailed information about event marketing services and fundraising initiatives, enhancing the client experience.
Problem Resolution: Address customer concerns in a timely and efficient manner, offering proactive solutions to ensure satisfaction.
Record Management: Maintain accurate and organized customer records.
Event Registration: Assist with event registration and other event-related tasks to ensure seamless execution.
Team Collaboration: Work closely with team members to deliver excellent service and ensure event success.
Client Feedback: Gather client insights to contribute to continuous improvement efforts.
Requirements:
Strong verbal and written communication skills.
A customer-centric attitude with a passion for providing exceptional service.
Ability to manage multiple tasks in a fast-paced, event-driven environment with attention to detail.
Previous customer service experience is a plus but not required.
Interest in event marketing and fundraising is highly encouraged.
Benefits:
Competitive compensation with performance-based bonuses and incentives.
Gain practical experience in event marketing and fundraising, with opportunities for career growth.
Be part of a supportive, team-focused environment where success and collaboration are prioritized.
Contribute to exciting and impactful events that make a real difference in the community.
Why Join Us?
Access professional development opportunities in event marketing and fundraising.
Work in a fast-paced, creative environment that values teamwork, innovation, and personal growth.
Be part of a team committed to creating impactful events and supporting fundraising efforts for meaningful causes.
Salary : $35,000 - $55,000
