What are the responsibilities and job description for the Lead District / High School Technician position at Flour Bluff Independent School District?
PRIMARY PURPOSE:
Serves as the lead responsible for overseeing the work activities of all FBISD Campus Technicians, along with serving as a secondary High School Technician.MINIMUM QUALIFICATIONS:
Education/Certification/Special Knowledge/Skills:
- Proficiency in Microsoft Windows, Google Workspace, Active Directory and Microsoft Office software such as Word, Outlook, Excel, etc. Familiarity with virtual and remote desktop applications.
- Familiarity with a variety of networking and personal computer software.
- Ability to troubleshoot and perform routine maintenance on computers and peripheral equipment.
- Ability to communicate information to faculty, students, staff, and the public in a clear and concise manner.
- Ability to perform physical tasks such as lifting and moving up to 30 pounds.
Experience:
Minimum of five years of computer support experience, or a combination of education and experience commensurate with the requirements of this position.MAJOR RESPONSIBILITIES AND DUTIES
- Serves as a secondary High School Technician along with serves the role of the lead technician for all FBISD sites and provides first level technical support to users in the CTE program.
- Supports and coordinates all IT related issues pertaining to the CTE program.
- Responds to trouble calls on equipment or applications, diagnoses problems, and provides local or remote testing and support.
- Communicates with students, staff, and other support personnel to identify and resolve problems and provides technical advice to technology users.
- Implements systems to ensure ongoing technology maintenance and enhancements.
- Assists with technology planning and implementation including researching hardware and software applications, classroom design, standards development, and documentation.
- Evaluates requests for information technology services and assists in the development of proposals for procurement of information systems or services.
- Coordinates work by scheduling assignments and directing the work of other Information Technology Technicians.
- Assures the quantity and quality of the workflow is in adherence to established methods and procedures.
- Oversees all FBISD Campus Technicians and student employees.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used :
Personal computer and peripherals; standard instructional equipment.
Posture:
Prolonged standing; frequent kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion:
Frequent walking
Lifting:
Regular light lifting and carrying (less than 15 pounds); may lift and move textbooks and classroom equipment
Environment:
Work inside, may work outside, regular exposure to noise
Mental Demands:
Maintain emotional control under stress; work prolonged or irregular hours
The above statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list.
Calendar days: 227
