What are the responsibilities and job description for the Spa Manager position at FLŌTSTŌNE?
Company Description
Flotstone is a Luxury Floatation and Wellness Spa in Lake Bluff. Our services include Floatation Therapy, Infrared Sauna, Cold Plunging, and partnered Massage and Kinesiology. As a fast growing business in the heart of Lake Bluff, we’re looking to continue growing!
Role Description
This is a full-time on-site role for a Spa Manager at FLŌTSTŌNE, located in Lake Bluff, IL. The Spa Manager will be responsible for overseeing day-to-day spa operations, managing staff, ensuring outstanding customer service and client satisfaction, and maintaining a welcoming and relaxing environment. Responsibilities include budgeting and financial planning, managing inventory, and creating marketing strategies to attract and retain clients.
Qualifications
- Experience in Spa Management and Customer Service
- A strong commitment to Customer Satisfaction
- Basic Budgeting and financial planning skills
- Excellent interpersonal and communication skills
- Leadership and team management experience
- Ability to work in an on-site role in Lake Bluff, IL
- Previous experience in the spa or wellness industry is a plus but not required
- Bachelor's degree in Hospitality, Business, or a related field preferred but not require