What are the responsibilities and job description for the Product Support Technician position at Flotite Inc.?
Overview
Join our dynamic team as a Product Support Technician and become the vital link between cutting-edge technology and our valued customers. This paid position offers a fantastic opportunity to develop your technical skills in a fast-paced environment dedicated to innovation and customer satisfaction.
Duties
- Complete sales support requests and assist in engineering-related tasks.
- Work with Customer Service Representatives (CSRs) to address technical queries from customers while ensuring highest product support and customer satisfaction.
- Perform control valve sizing and flow calculations using the application data from the customer.
- Create and/or modify 2D and 3D drawings of various products.
- Determine mounting hardware and modifications needed for complete valve assemblies.
- Maintain an achiever of technical data for all products including 2D drawings and 3D CAD models as received from suppliers.
- Assist in some application engineering projects when needed.
Qualifications:
- Entry-level role, some engineering background is preferred.
- Knowledge of machining or other manufacturing processes is preferred.
- Experience with AutoDesk, SolidWorks, or other related CAD software systems is preferred.
- Critical thinking and problem-solving skills.
- Strong interpersonal and communication skills.
Embark on a rewarding career where your technical expertise makes a real difference! We’re committed to supporting your growth with comprehensive training opportunities while fostering an energetic environment that values innovation and teamwork.
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $16