Director of Salesforce Executive Communities - Salesforce Executive Council

Job Title: Director of Salesforce Executive Communities

Location: San Francisco Bay Area (Hybrid preferred)
Reports to: CEO
Type: Full-Time

We will be launching the Salesforce Executive Council, a high-trust, invitation-only peer forum for Salesforce focussed IT executives from enterprise-scale Salesforce customers.

To lead this initiative we are seeking someone with deep experience within the Salesforce Ecosystem who can build and run this initiative end-to-end: from curating the right executive members and developing engaging content to facilitating discussions and growing the community with purpose, candor, and trust.

You will already be deeply engaged within the Salesforce community with a demonstrable career working in the ecosystem - Salesforce, Salesforce Partners, Salesforce users and beyond.

You will be the architect, operator, and host of a truly differentiated Salesforce executive community—one that encourages open, nonpartisan, vendor-free dialogue to help Salesforce leaders share insights, solve common problems, and build lasting relationships.

This role requires someone who can connect deeply with senior technology leaders in the Salesforce domain , craft thoughtful programming, moderate with authenticity and professionalism, and create a Salesforce community that people value enough to come back to again and again.

Community Building & Membership Recruitment

• Identify, vet, and personally invite IT and Salesforce executives from large enterprises (5,000 employees)
  
  
• Build and manage a vetted list of target executives across industries in the Salesforce ecosystem
  
  
• Develop messaging, outreach campaigns, and 1:1 invitations (LinkedIn, email, in-person)
  
  
• Cultivate relationships with members to ensure engagement, feedback, and retention
  
  

Content Strategy & Programming

• Design agendas for executive council sessions that address both Salesforce-specific and strategic enterprise IT topics (e.g., AI, technical debt, change management, platform limits, DevOps, data strategy)
  
  
• Curate and prep speakers and moderators from within the community
  
  
• Develop guiding questions, themes, and discussion formats (fireside chats, roundtables, war story spotlights)
  
  

Event Design & Facilitation

• Plan and host quarterly in-person gatherings in the Bay Area
  
  
• Own the logistics end-to-end (venue, schedule, invites, check-ins, follow-ups), with support from operations as needed
  
  
• Moderate panels and discussions using Chatham House Rule to encourage honesty and vulnerability
  
  
• Create a welcoming and discreet environment, akin to an executive peer group or confidential support forum
  
  

Content Capture & Follow-up

• Summarize key (non-attributed) insights and patterns for internal reflection and future programming
  
  
• Maintain ongoing communications with members: reminders, recaps, topic polls, and thank-you notes
  
  
• Manage feedback loops to continuously improve each session
  
  

Program Growth & Expansion

• Build a long-term growth plan for the Salesforce community beyond the Bay Area
  
  
• Explore Salesforce led partnerships, Salesforce user advisory boards, and potential member-led chapters
  
  
• Collaborate closely with Flosum executives for strategic alignment (without introducing a vendor agenda)
  
  

Experience

• 8 years of experience in executive programs, enterprise events, customer communities, CXO councils, or peer networks
• Minimum 7 years experience within the Salesforce Ecosystem spanning strategic and technical leadership
• Demonstrated success in recruiting senior executives and hosting strategic roundtables or councils
• Domain expertise within the Salesforce ecosystem and large enterprise IT leadership context (e.g. CIO, VP of IT, platform owners)
• Bonus: experience in enterprise SaaS, customer marketing, field marketing, or community-led growth
  
  

Skills

• Executive presence: ability to connect with CIOs, CTOs, and senior directors with credibility and warmth
• Facilitation and moderation: skilled at guiding meaningful conversations, even among strong personalities
• Content development: can shape intelligent, timely, and compelling agendas and talking points
• Relationship building: empathetic, attentive, and diplomatic; knows how to create trust
• Operational agility: organized and proactive, able to handle logistics and deliver seamless experiences
• Communication: excellent writer and verbal communicator with a personal yet professional tone
  
  

Mindset

• Service-oriented: sees themselves as a steward of the community, not the face of it
• Builder: thrives in a blank-slate, zero-to-one environment
• Listener-first: values curiosity and learning from others over broadcasting their own point of view
• Non-promotional: understands that trust is built by facilitating value, not pitching products
• Disciplined yet flexible: respects process but adapts in the moment to serve the group’s energy and needs
• Emotionally intelligent: reads the room and knows how to hold space for real conversations

7 Years plus working with Salesforce technology. This can come from Salesforce itself , the partner Ecosystem , or Global Enterprise with significant exposure to Salesforce within their technology ecosystems.

Ideally based in the Bay Area

Strong networks within the Salesforce community

Recognised as a thought leader and builder

Compensation and Benefits

• Competitive salary and benefits package
• Comprehensive health benefits from the first day, including medical, dental, vision, HSA, and mental health support
• 401K retirement savings plan to support long-term financial security
• Unlimited flex time off plan, including all major U.S. holidays, for optimal work-life balance
• Flexible work hours
• hybrid working environment, allowing flexibility in location
• Monthly capped reimbursement for phone and internet expenses to facilitate remote work arrangements

We maintain a commitment to equal employment opportunities, ensuring that all individuals are treated fairly and without discrimination in terms of employment opportunities, conditions, and practices. Our company upholds this principle regardless of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any other characteristic protected by applicable law.