What are the responsibilities and job description for the Patient Care Advocate position at FLOSS Magnolia?
Are you ready to take on a role where you’re not just helping patients but also driving the success of the practice? At FLOSS Magnolia, we’re seeking a Patient Care Advocate — a hybrid role combining patient support, treatment coordination, and practice administration.
This is an exciting opportunity for someone who loves patient interaction but also wants to be involved in the business side of dentistry.
What You’ll Do:
- Greet patients and provide a welcoming, supportive experience
- Present treatment plans in a clear, compassionate, and professional manner
- Submit and track claims, follow up on EOBs
- Handle patient accounts, billing, and financial arrangements
- Assist with hygiene/treatment recall and reactivation calls to keep patients on track with care
- Monitor production, collections, and practice KPIs to support office goals
- Collaborate with doctors and clinical staff to ensure smooth patient flow
What We’re Looking For:
- Minimum 1–2 years of experience in the dental field (front office, treatment coordination, or insurance)
- Strong knowledge of insurance verification and claims processing
- Organized and detail-oriented, with the ability to multitask
- Comfortable discussing treatment plans and financial options with patients
- Tech-savvy (OpenDental experience a plus)
- A team player who thrives in a fast-paced, patient-first environment
Why Join FLOSS Magnolia:
- Competitive pay
- Consistent schedule: Monday – Thursday (No weekends!)
- Growth opportunities – potential to expand into higher leadership/admin roles
- Modern, supportive, and patient-focused dental practice
- Be part of a trusted brand with a strong reputation for excellence in Texas
If you’re ready to grow your career, make an impact, and help patients smile with confidence, apply today and become a Patient Care Advocate at FLOSS Magnolia!
To apply, please email your resume to cayla@flossdental.com with the subject line “Patient Care Advocate – Magnolia Location.”
We will not be accepting applications or resumes submitted through really.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $25