What are the responsibilities and job description for the Medical Office Front Desk Coordinator position at Florida Sports Injury and Orthopedic Institute?
Job Summary
As a Medical Front Desk Coordinator, you will be the welcoming face of our organization, providing exceptional customer service and ensuring smooth operations at the front desk. Your role is pivotal in creating a positive first impression for patients while managing administrative tasks efficiently. You will utilize your strong organizational skills and office management experience to maintain a well-functioning front office environment.
What you’ll do
- Greeting patients professionally
- Checking in the patient and processing new patient paperwork
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records such as insurance cards and patient ID
- Verifying and updating patient demographic information
- Collecting patient copays, deductibles, co-insurances and self pay
- Communicating with Provider's clinic
qualifications
- Previous experience as a medical receptionist is highly desirable.
- Bilingual (Spanish) proficiency is a plus to better serve our diverse clientele. .
Our benefits include:
- Comprehensive health benefits package
- Opportunities for professional development and career advancement.
- A vibrant workplace culture that encourages teamwork and innovation. Join us as we strive to create an exceptional experience for every visitor while enhancing our operational efficiency!
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Medical Front Office : 2 years (Required)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $17 - $18