Administrative Claims Assistant

PURPOSE:

To assist the Florida School Boards Insurance Trust and its’ members in saving lives, limbs, property and controlling claims in order to improve our members’ well-being, image, resources and finances thereby assuring the health of the Trust.

• To provide a high level of clerical and administrative support to the Claims Department and Claims Adjusters.
• To assist the Trust and the individual Trust members by providing answers and service required as the Department’s CSR.
• To identify areas of improvement relative to Claims Administration functions and provide recommendations and corrective actions.
• ESSENTIAL FUNCTIONS:
• Claims administration. Provides all assigned Claims Administrative functions. Provides quasi claim handling functions as needed (bill payment, invoice processing, minor claim adjudication, sets up medical appointments, activities which do not require certification, vendor activity co-ordination).
• Communication. Timely prepare and provide, as requested or required, effective communication such as letters, reports, memos, forms, logs and phone calls.
• Develops and maintains effective relationships with colleagues, business partners, Trust members.
• Continuity of service. Maintain close communication with FSBIT staff including those outside the Claims Department.
• Follow all Florida School Boards Association and Trust policies, procedures and guidelines.
• Other duties as assigned per the need of the position.

MINOR FUNCTIONSWORK ENVIRONMENTBONA FIDE OCCUPATIONAL QUALIFICATIONS (BFOQ)Knowledge, Skills, and Abilities: PHYSICAL REQUIREMENTS STATUS:

• Maintain progress with Adjuster knowledge with the eventual goal of obtaining Adjuster License.
• Provide assistance to the Director of Operations as requested.
• Full time position. Normal working days are Monday thru Friday, normal working hours are 8:00am to 5:00pm. However, normal working days and hours can be changed depending on season and needs.
• Limited overnight travel is possible
• Valid Florida Drivers’ License
• High school diploma or GED required
• Six (6) months of medical, clerical or customer service experience preferred
• Oral and written communication
• Computer knowledge to include: Microsoft Office and other computer systems, programs and equipment used by the Trust
• Ability to work in a team environment or independently
• Ability to understand and follow the Florida Worker’s Compensation laws and other Claims related laws
• Speak, read, write and comprehend English.
• Push, pull up to 30lbs. Lift and carry 30lbs.
• Climb stairs, ladders or other means to access all areas of a members’ property.
• Other duties and responsibilities as requested

Nonexempt. Reports to the Assistant Executive Director followed by the Executive Director of FSBIT.

Benefits (very comprehensive and strong benefit package):

• Health insurance
• Dental insurance
• Investment Plan
• Paid time off
• Professional development assistance

This Company Describes Its Culture as:

• Outcome-oriented -- results-focused with strong performance culture
• Collaborative and team oriented

Schedule:

• Monday to Friday
• Day shift
• 8 hour shift
• 1 hour lunch (9 hour day)

Typical end time:

• 5PM

Typical start time:

• 8AM

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Consideration for all applicants including applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

This Job Is Ideal for Someone Who Is:

• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Team oriented -- enjoys working with teams
• Dependable -- more reliable than spontaneous
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction

Job Type: Full-time

Pay: $35,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance

Education:

• High school or equivalent (Preferred)

Location:

• Tallahassee, FL 32303 (Preferred)

Ability to Commute:

• Tallahassee, FL 32303 (Preferred)

Work Location: Hybrid remote in Tallahassee, FL 32303

Salary : $35,000 - $38,000