Sr. Sales Manager - Remote (Greater Los Angeles)

Position Summary

The California Sr. Sales Manager is responsible for hiring, training and managing the sales team for the assigned Region. The goal is developing strong relationships with agents, provide superior customer service, an exceptional customer experience, and increased sales.

Essential Functions

The Sr. Sales Manager measure of success is broken into key annual objectives for the state with specific metrics agreed upon with the VP of Sales:

• Production
• The Sr. Sales Manager will be measure against metrics areas of Quotes, Applications, Profitability and Retention
• Sales Card
• This will measure the number of agents with the defined bands at the beginning and the end of the calendar year. The goal for the Sr. Sales Manager is to move a % of agents into a higher premium ban while maintaining agents with existing premium.
• Sales Call Quality
• Works with team to implement a consultative selling approach in which we obtain an in-depth understanding of how our agents do business and what needs are important to them.
• Functional and Administrative
• Collecting Agency Profile Information – goal is to have all profile fields completed for 90% of our contracted agents
• Contact Management – implement and track the number of face-to-face visits and phone contact with agencies. All contact information to be entered in Sugar database
• Competitive Intelligence – Surface and comment any changes taken place in the marketplace by our competitors. Document information on weekly report that is submitted to Director
• Weekly Reporting – Update and document a weekly activity report that will be discussed on weekly departmental call
• Territory reviews – periodically meet with senior management to review regional goals per agent; strategies for contact management and competitive intelligence
• Utilization of the Inside Sales Rep Team (ISR)
• Working with the SDM’s in the field to assist building agent relationships and train essential sales skills
  

Required Education And Experience

• Bachelor’s Degree or equivalent training and experience
• 5 or more years outside sales experience
• CA Excess &Surplus License required (must be obtained within the first 30 days of employment)
• Excellent verbal and written communication and analytical skills necessary
• Able to handle multiple tasks with varying deadlines
  
  

Preferred Qualifications

• At least 10 years’ experience in a P&C insurance sales capacity
  
  

Skills

• Proficiency with MS Office systems including Word, Excel, Outlook, Teams, and PowerPoint.
• Must be a self-starter with the ability to work independently.
• Ability to adapt to changing priorities.