What are the responsibilities and job description for the Medical Front Desk -Bilingual- Part Time- GK Plastic Surgery position at Florida Pediatric Associates?
Medical Front Desk Part Time - Bilingual Spanish
GK Plastic Surgery, a Division of FPA is seeking an experienced Front Desk to join their practice.
This position is Part Time and will be traveling between Jupiter and Boynton Beach.
Candidate must be Bilingual (Spanish)
Qualifications
Education:
Principal Duties and Responsibilities:
FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. In addition to federal law requirements, FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
GK Plastic Surgery, a Division of FPA is seeking an experienced Front Desk to join their practice.
This position is Part Time and will be traveling between Jupiter and Boynton Beach.
Candidate must be Bilingual (Spanish)
Qualifications
Education:
- High School Diploma or GED
- Minimum 2 years working as a Front Desk in a medical practice
- Bilingual (Spanish) a plus.
Principal Duties and Responsibilities:
- Welcoming patients, families and visitors in a friendly, courteous and caring manner.
- Performs administrative and general office functions including, but not limited to, copying, filing, faxing and data entry.
- Answer telephone calls, provides information, screens and routes telephone calls to the appropriate person or department.
- Schedule patient appointments, follow-ups, diagnostic tests, and other health related appointments.
- Verify patient insurance eligibility and benefits.
- Obtain patient authorizations as needed.
- Responsible for the Patient Check In process to include:
- Obtaining, or verifying and updating patient demographic information
- Responsible for the Patient Check Out.
- Demonstrate effective interpersonal skills including composure, diplomacy, and the ability to act with a diverse patient population.
- Manage confidential employee information in a professional manner.
- Demonstrate effective written and verbal communication skills.
- Effectively time-manage job responsibilities; Organize workflow and documentation.
- Responds to medical emergencies and solicits immediately.
- Other duties assigned by Practice and Clinical area.
- Serve as brand representative for FPA by embracing the Company culture and mission statement, core values and standards of conduct.
- Strictly adhere to all Standards.
- Compliance Standards.
- Privacy and Security Standards.
- Workplace Standards.
- Workforce Standards.
- Strictly adhere to Department policies and procedures.
- Participate in quality assurance and quality improvement process.
- Participate in corporate compliance program.
- Promptly report suspected acts of non-compliance with Company Standards and Policies.
- Participate in job-related continuing education programs.
- Perform other duties as assigned by your supervisor or designee.
FPA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression. In addition to federal law requirements, FPA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.