Director of Facilities Operations

Position Overview: The Director of Facilities Operations is a key leadership role responsible for the day-to-day management and strategic oversight of Florida National University's physical facilities. This position ensures that all campus environments are healthy, safe, conducive to learning, and align with the institution's strategic goals and operational standards. The Director will lead efforts in maintaining and enhancing university infrastructure, identifying and mitigating physical hazards, and managing facilities-related resources and projects. This role works closely with the Vice President of Operations to support the overall operational excellence and integrity of the university.

Key Responsibilities: 

1. Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. 
2. Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations, and pertinent legal regulations in all aspects of admission activities. 
3. University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. 
4. Special Projects: Execute special projects assigned by the President or supervisor. 
5. Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules, Regulations, and Code of Ethics. As well as Title IX, the Family Educational Rights and Privacy Act, as amended from time to time (“FERPA”), the Florida Information Protection Act of 2014, as amended from time to time (“FIPA”), the EU General Data Protection Regulation as amended from time to time (GDPR) and all other applicable federal, state and local laws, rules, and regulations
6. Assigned Duties: Undertake other assigned duties as required. 

Position Responsibilities:

1. Read, understand, and comply with the University’s mission, the catalog, the University’s policies and procedures, the Staff Handbook, and the Institutional Effectiveness process.
2. Oversee the daily operations, maintenance, and repair of all university buildings, grounds, utilities, and infrastructure systems (HVAC, electrical, plumbing, structural, life safety).
3. Identify and mitigate potential physical hazards within university facilities, including structural risks, environmental concerns, and safety issues.
4. Coordinate and initiate the procurement of facilities-related resources, equipment, and services with prior approval from the Vice President of Operations, ensuring full compliance with the institution's purchasing policies and procedures.
5. Develop and implement long-range facilities plans, including deferred maintenance, capital improvements, and sustainability initiatives, aligned with the university's strategic goals.
6. Manage the university's contracts with facilities vendors (e.g., cleaning services, repair contractors, security systems), ensuring they are current and aligned with institutional needs.
7. Implement and manage a robust preventative maintenance program to extend asset life and optimize operational costs.
8. Collaborate with external contractors, ensuring projects are delivered on time, within budget, and to specified quality standards.
9. Collaborate with the VPO and relevant departments, such as the Campus Deans' Office and IT Director to implement and oversee campus safety procedures, including fire drills, active shooter scenarios, and general building security.
10. Support compliance with SACSCOC accreditation standards as they relate to physical facilities and a safe learning environment.
11. Collaborate with relevant departments to develop comprehensive facilities-related policies and procedures that align with university objectives and regulatory requirements.
12. Work with the Vice President of Operations to manage the facilities department's budget, ensuring efficient and fiscally responsible operations.
13. Prepare and present regular reports on facilities performance, budget status, and project progress to senior leadership.
14. Support and participate in University Commencement Ceremonies.
15. Performs other duties as assigned.

Required Qualifications and Experience:

• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field from a regionally accredited institution. A master’s degree is preferred.
• At minimum, five (5) years of progressive experience in facilities management, operations, or a closely related field, preferably within a higher education or institutional setting.
• Strong leadership, organizational, and communication skills.
• Demonstrated knowledge of building systems, maintenance best practices, safety regulations (e.g., OSHA), and facilities budget management.
• Understanding of relevant accreditation standards (e.g., SACSCOC) as they pertain to physical facilities.

Job Type

Full-time 

Working Conditions

General office working conditions. Noise level is at normal office capacity.

Physical Demands

The physical demands described here are representative of those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

While performing the duties of this job, the employee may be required to frequently and for extended periods of time, sit; stand; walk; use hands to handle and feel objects; reach with hands and arms; climb stairs. This position requires the ability to see, hear, and operate a computer keyboard and standard office equipment. The employee must lift and/or move up to (10) pounds and occasionally lift and or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust to focus. The employee must travel to other campuses, as needed and/or required.

Safety Hazard of the Job

Minimal Hazards.

Note: The use of computers and University resources is limited for school business purpose. Installation of any software is prohibited.

This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be construed as an exhaustive list of all tasks, duties, skills and/or responsibilities required for this position in each Campus at all times.  Tasks, duties, skills and/or responsibilities may vary from individual to individual, campus to campus and over time, depending upon various factors.  These are general guidelines for this job position.