What are the responsibilities and job description for the Assistant Adjuster position at Florida Fruit & Vegetable Association?
FFVA Mutual Insurance Company is a mono-line workers’ compensation carrier, rated A- (Excellent) by A.M. Best. We insure a variety of businesses across ten states and are recruiting for an Assistant Adjuster to join the team in our Maitland, FL office.
FFVA Mutual employees enjoy a family-friendly and innovative work environment. We offer competitive compensation and superior benefits.
Essential Functions:
§ Complete state required contacts
§ Make timely indemnity payments
§ Frequent contact with employers, claimants, providers
§ Maintain file diary; keep all files current according to company standards
§ File all required State forms - complete EDI fields
§ Handle files within company and State guidelines
§ Complete all assignments and requests from adjuster
§ Special projects as assigned by management
§ Provide ongoing support to Adjusters on assigned claim files
Knowledge & Experience Needed:
§ General Workers’ Compensation claims background not required, but helpful. Florida State claims handling experience preferred, but not needed. Experience in other states in the Southeast a plus.
§ Good communication skills; both oral and written
§ Bilingual English/Spanish a plus
§ Excellent phone etiquette
§ Team player
§ Excellent customer service skills with good rapport building with clients essential
§ Detailed and accurate
§ Ability to multi-task and handle multiple priorities