Full-Time Medical Assistant

Description: The Medical Assistant will support the daily operations of the gastroenterology office by providing clinical and administrative assistance to physicians, clinicians, and patients. This role is essential in ensuring smooth patient flow, accurate electronic record-keeping, and optimal patient care. 

Our Culture: Inspire hope. Build your legacy. Discover a rewarding, fulfilling, well-balanced career at Florida Digestive Health Specialist, LLP. With providers and locations across Florida, FDHS is one of the largest single-specialty, physician-owned GI practices in the state. FDHS was established in 2011 to provide comprehensive, high-quality gastroenterology services and foster advanced research for digestive health problems. With a growing team of nationally acclaimed care centers, providers, and staff, we continue to expand our reach to communities that need our care. As we continue to grow, we are seeking a Medical Assistant to join our team and support our mission. 

Essential Duties: 

• Prepare charts for upcoming appointments by adding Past Medical History (PMH), medications and allergies, past surgeries/hospitalizations, social history, family history and any other pertinent information
• Prepare patients for examination and treatment by taking vital signs, medical history, and documenting information in the electronic medical record (EMR) system 
• Send orders for labs, diagnostic imaging, procedures, referrals and other care ordered by the provider and follow up to see that care is completed and reports are in the chart
• Responsible for entering recalls and helping to contact the patient to schedule as needed
• Handle new prescription/prescription refills as directed by the physician 
• Collaborate with healthcare providers and other team members to ensure patient care is delivered seamlessly and safely
• Maintain strict adherence to infection control protocols and safety standards
• Participate in Merit-based Incentive Payment System (MIPS) as needed
• Answer and triage phone calls accordingly and assist patients when possible
• Provide patient education related to procedures, tests, medications and insurance coverage as needed
• Conduct physician referrals as well as service pre-certifications on an as needed basis
• Maintain patient records, ensuring confidentiality and compliance with HIPAA regulations
• Participate in ongoing training and professional development opportunities to enhance skills and knowledge
• Other duties as assigned
  • Please note that the duties and responsibilities outlined in this job description are not exhaustive and may be subject to change at any time to meet the evolving needs of the company. In addition to the responsibilities listed above, employees may be required to perform additional tasks or duties as assigned by management. 

Qualifications:

• Certification of Completion of accredited MA program (CMA or RMA) is required
• Bilingual in English and Spanish (preferred)
• 1 year(s) of experience in a clinical setting, preferably in Gastroenterology
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, providers, and team members
• Strong organizational skills and attention to detail 
• Ability to adapt to a fast-paced, dynamic work environment and handle multiple tasks simultaneously 
• Proficiency in Electronic Medical Record (EMR) systems and basic computer skills

Additional Information: 

• Competitive salary
• Retirement plan
• Positive and collaborative work environment 

Physical Demands

The employee is frequently required to walk, sit, use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal. The employee is occasionally required to stand and stoop, kneel, crouch or crawl and climb stairs. The employee should be able to exert up to 50 lbs. of force occasionally, lift and move up to 25 lbs. The work environment is typically quiet to moderate with standard office and procedure room noise levels. The Medical Assistant must be able to observe safe practice criteria in assisting patients. 

EEO Statement: 

It is the policy of Florida Digestive Health Specialists to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.  When you join FDHS, you become part of a premier team striving to deliver unparalleled, personalized care while treating patients like family. And at FDHS, our patients are at the heart of everything we do. Join our team at FDHS and make a difference in the lives of our patients and employees alike!