What are the responsibilities and job description for the Administrative Assistant at Florida Defensive Training position at FLORIDA DEFENSIVE TRAINING LLC?
Florida Defensive Training is seeking a motivated and professional Full-Time & Part-Time Administrative Assistant to join our growing team in Fort Lauderdale, Florida. This position is ideal for someone who is organized, customer-service oriented, and comfortable working in a fast-paced training environment serving civilians, private security, and law enforcement personnel.
Position Overview
The Administrative Assistant will be responsible for handling day-to-day administrative operations, customer communication, scheduling, and fingerprint processing services. This role serves as one of the primary points of contact for students, members, and clients.
Responsibilities
- Answer inbound and outbound customer service calls
- Respond to SMS messages and emails professionally and promptly
- Schedule classes, appointments, and training sessions
- Assist customers with registration and general inquiries
- Conduct fingerprint services for customers
- Maintain customer records and administrative documentation
- Coordinate with instructors and management staff
- Support daily office operations and front desk activities
- Provide excellent customer service in person, over the phone, and online
Qualifications
- Strong communication and customer service skills
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Basic computer and administrative skills
- Experience with scheduling and office management preferred
- Bilingual (English/Spanish) preferred
- Must be reliable, organized, and detail-oriented
- Previous experience in customer service, administration, or front desk operations is a plus
Employment Details
- Full-Time & Part-Time Position
- Location: Fort Lauderdale, Florida
About Florida Defensive Training
Florida Defensive Training specializes in comprehensive firearms, medical, combatives, and defensive training programs for civilians, private security personnel, and law enforcement agencies throughout South Florida.
Salary : $14 - $16