What are the responsibilities and job description for the Fraud Analyst position at FLORIDA CREDIT UNION?
Join Our Team at Florida Credit Union – Where Your Future Shines Bright!
About Us:
At Florida Credit Union, our mission is clear: to enhance the lives of our Florida neighbors through exceptional financial services. When you become a part of our team, you’re not just starting a new job; you’re joining a vibrant community dedicated to making a positive impact. We pride ourselves on fostering a dynamic, collaborative work environment where every team member is valued and supported.
Why You'll Love Working with Us:
- Dynamic Team Environment: Work in a supportive and collaborative atmosphere where your ideas and contributions are valued.
- Extensive Training: Receive comprehensive training to ensure you’re set up for success from day one.
- Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.
- Career Growth: Explore numerous opportunities for professional development and advancement within our organization.
Position Overview:
Performs activities in the Member Solutions Department for monitoring bank accounts, financial transactions, accounting paperwork, and other financial documents while analyzing the data to identify any potential fraudulent activity.
Your Key Responsibilities:
- Maintain Communication with members via phone, text or email to provide solutions to help FCU members through potential fraud.
- Maintain Communication with FCU branches and other departments to ensure timely efficient resolution of any member issues.
- Collect documentation and review potential risks for the member and the credit union.
- Working cooperatively with FCU legal counsel and with other Member Solutions Advisors in a team environment for long-term account resolution and recovery.
- Ensure compliance with appropriate laws including CCPA, BSA, OFAC, CFBP, SCRA, FCRA, etc.
What We're Looking For:
- High school diploma or GED.
- One to three years’ related experience and/or training.
- Any equivalent combination of education and experience in a business/financial environment.
- A current driver’s license.
Ready to Make a Difference?
If you’re passionate about supporting your community and eager to grow your career with a team that truly cares, we want to hear from you! Apply today and take the first step towards a rewarding career with Florida Credit Union.
Become a vital part of our mission to support and uplift our members – apply now!