What are the responsibilities and job description for the Invoice & Billing Specialist position at Florida Coin Graders Inc.?
Company Description Independent Coin Graders is a premier provider of professional third-party numismatic authentication and grading services. We pride ourselves on accuracy, integrity, and exceptional service for collectors and high-volume dealers across the nation.
Job Overview We are seeking a precise, highly motivated Invoice & Billing Specialist to join our administrative finance team. In this role, you will manage end-to-end billing functions, process payments for high-volume dealer accounts and retail customers, and ensure precise financial documentation. The ideal candidate possesses exceptional attention to detail, thrives in a fast-paced environment, and excels at handling complex invoicing and fee adjustments.
Key Responsibilities
- Invoicing & Transaction Processing: Generate and issue accurate invoices for custom coin submissions, tier-based grading fees, and high-volume dealer accounts using QuickBooks and integrated payment portals.
- Payment Processing & Gateway Management: Securely process credit card transactions, electronic payments, and account settlements through merchant gateways (e.g., CyberSource).
- Account Adjustments & Credits: Review submission variations, process authorized price adjustments, apply account credits, and issue revised billing notices as required by order scope changes.
- Dealer & High-Volume Account Support: Monitor dealer account balances, audit active billing schedules, and collaborate directly with key account holders to resolve billing inquiries efficiently.
- Reconciliation & Quality Control: Conduct audit checks on completed orders to verify fee structures prior to order release; post payments and balance daily transaction logs within QuickBooks.
- Cross-Functional Collaboration: Partner with customer service discrepancies, payment holds, and special billing requests.
Qualifications & Skills
- Attention to Detail: Absolute precision in mathematical calculations, data entry, and recordkeeping is essential.
- Software Experience: Proficiency with QuickBooks Desktop/Online and enterprise payment gateway solutions (CyberSource or similar merchant processing software). --Preffered
- Billing & Accounting Knowledge: Strong understanding of invoicing workflows and price adjustments
- Communication Skills: Professional written and verbal communication skills with a customer-centric approach to resolving account inquiries.
- Problem-Solving: Proven ability to research billing discrepancies and resolve client account issues independently.
Job Details
- Job Type: Full-time
- Schedule: 8-hour shift, Monday to Friday (Day shift)
- Work Location: In-person / On-site
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off (PTO)
Pay: From $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $21