Assistant Coordinator of Contracts and Assignments

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Position Summary:

Florida Atlantic University is seeking an Assistant Coordinator of Contracts and Assignments. - Boca Raton, FL

The Assistant Coordinator of Contracts and Assignments reports to the Assistant Director of Contracts and Assignments Operations and is responsible for coordinating activities related to the housing assignments of new residential students and special populations on the Boca Raton and Jupiter campuses. The Assistant Coordinator creates increased efficiency and improves operations for students and staff in Housing and Residential Education.

• Process assignments, appeals, cancellations, and assignment change requests for West Campus (first-year housing), graduate student housing, and Jupiter Wilkes Honors College.
• Collaborate with the Assistant Director to serve as a point of contact for housing renewals and room self-selection
• Serve as the main point of contact to track and process Wilkes Honors College housing exemptions
• Process housing applications and assignments for special populations
• Serve as the primary contact for internship and guest housing. Verify billing and payment receipt.
• Provide customer service support for the Central Housing and Residential Education Office. Respond to phone calls and in-person queries professionally, efficiently, and in a courteous and approachable manner.
• Assist students, prospective students, and family members in solving problems, connecting with resources, and addressing concerns. Respond to issues and concerns with sensitivity, empathy, and care.
• Provide information about housing policies, procedures, and availability.
• Keep records of customer interactions and transactions—record details of inquiries, comments, and complaints.
• Serve as the backup to the Office Manager Specialist, assisting with answering phones and addressing in-person inquiries as needed.
• Ensure confidentiality and accuracy of all student and housing information.
• Maintain data integrity of student housing information in StarRez and other confidential data systems.
• Assist with processing the unclaimed mail process at the end of each semester in partnership with the mail vendor.
• Assist with Admissions and other University events as needed.
• Participate in training and development opportunities to stay current with procedures and policies within Housing and Residential Education and Florida Atlantic.
• Attend and participate in staff meetings.
• Takes an active interest in identifying and participating in their professional development opportunities during business hours.
• Serve as essential personnel.
• Perform other job-related duties as assigned.
  
  

FAU Benefits And Perks

If Benefits & Perks are important to you, then FAU is the place to be! Working at FAU has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, FAU offers:

• Excellent benefit packages including Medical (PPO/HMO $50 per month single & $180 per month family), Dental, Vision, Life Insurance, Flexible Spending plans, Employee Assistance Program (EAP) and much more.
• State retirement options including tax-deferred annuities and Roth 403(b) plans.
• State employees Public Service Loan Forgiveness (PSLF) program.
• Sick Leave Pool Program.
• Paid time off (eligible employees) including vacation and sick leave, 1 personal day, 9 paid holidays, and paid winter break (at President’s discretion).
• Paid Community Engagement Volunteer Service Day
• Employee Educational Scholarship Program (EESP) for eligible Staff/Faculty - Tuition assistance after 6 months of full-time employment. For in-unit faculty, the EESP program may be extended to spouses and dependent children (eligibility rules apply).
  
  

For details on FAU's amazing offers visit us at https://www.fau.edu/hr/benefits/index.php

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Minimum Qualifications:

A master's degree from an accredited institution in an appropriate area of specialization; or a bachelor's degree from an accredited institution in an appropriate area of specialization and one year of appropriate experience required.

Salary:

$44,000 per year.

College or Department:

Division of Student Affairs: University Housig

Location:

Boca Raton

Work Days and Hours:

Monday - Friday, 8am - 5pm. Some weekends and nights are required.

Application Deadline:

2025-12-16

Special Instructions to Applicant:

APPLICATION DOCUMENTS REQUIRED:

Resume

Cover letter

OFFICIAL SEALED TRANSCRIPTS REQUIRED:

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED:

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.

REQUEST FOR ACCOMMODATIONS:

Individuals with disabilities requiring accommodations may contact the Office of Civil Rights and Title IX at 561-297-3004 or send an email at accommodate@fau.edu. To contact Human Resources, please call 561-297-3057. For communication assistance call 7-1-1.