What are the responsibilities and job description for the Box Office Internship position at Florence Y'alls?
About the Y’alls
The Florence Y’alls are a member of the Frontier League, which is now a Partner League of the MLB.
The Y’alls entertain and promote baseball in the NKY community by fielding a winning professional baseball team and a fan first organization. We ALWAYS AMAZE our customers, at every opportunity, with exceptional team players who thrive in a collaborative workplace that is fun, challenging and rewarding!
The Y’alls entertain and promote baseball in the NKY community by fielding a winning professional baseball team and a fan first organization. We ALWAYS AMAZE our customers, at every opportunity, with exceptional team players who thrive in a collaborative workplace that is fun, challenging and rewarding!
About Y’alls Internship Program
The Y’alls are looking for motivated and dedicated interns to continue to make our brand shine! The internships are open to college students and recent college graduates. Interns will be required to work all home games and regular non-game day office hours. The Y’alls hope to provide each intern valuable learning experience while meeting all requirements met by the college or university. Interns will receive college credit for internships. Interns must complete the internship in full to receive compensation.
Box Office Internship
Timeline: April - September
Essential Duties and Responsibilities
- Undergo training of ticket systems, call scripts and other sales training
- Building customer relationships
- Handling customer service and ticketing issues
- Learn and be knowledgeable of all ticket options, packages, and stadium locations
- Taking ticket orders (in person & via phone), interact with fans, problem solve, work in box office and will call
- Calling potential buyers
- Answering incoming calls
- Distributing pocket schedules to local businesses
- Hours: Two Hours before games on non-office hour days
- Office Hours from 10-4 two days a week
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.