Shop Supervisor – Coffee Shop

Lead the Way as a Shop Supervisor at 3rd Street-Florence Coffee!

Are you passionate about coffee and ready to take on a leadership role in a fast-paced, customer-focused environment? 3rd Street-Florence Coffee in Great Falls, MT, is looking for a dedicated and enthusiastic Shop Supervisor to join our team. This is your chance to step into a hands-on leadership role where you’ll make a real impact on both our team and our customers.

What You’ll Be Doing

As a Shop Supervisor, you’ll be the driving force behind our daily operations, ensuring everything runs smoothly while fostering a positive and productive work environment. Here’s a glimpse of your key responsibilities:

• Lead and support a team of baristas to deliver exceptional service.
• Train, coach, and hold employees accountable to maintain high standards.
• Oversee daily operations, keeping the shop organized, fully staffed, and running efficiently.
• Maintain quality, cleanliness, and service standards to ensure a consistent customer experience.
• Communicate updates and report on shop performance, helping us grow and improve.
• Handle cash management and basic operational tasks to keep everything on track.

What We’re Looking For

We’re searching for a natural leader with a passion for coffee and a knack for creating a positive team culture. Here’s what makes a great fit:

• 1 year of leadership experience (coffee, food service, or retail preferred).
• Strong communication and coaching skills to inspire and guide your team.
• Organized, reliable, and solution-oriented, with the ability to stay calm under pressure.
• Comfortable working in a fast-paced environment and leading by example.
• A proactive mindset and a commitment to delivering excellence every day.

What to Expect

This isn’t just another job—it’s an opportunity to take ownership of a key role in our shop’s success. Here’s what you can look forward to:

• A full-time position with competitive pay: $13–$15 per hour, plus tips (with tips, pay can easily range into $20 per hour).
• A chance to make a real impact on team culture, performance, and customer satisfaction.
• Opportunities for bonuses based on sales growth and performance.

Why Join 3rd Street-Florence Coffee?

At 3rd Street-Florence Coffee, we’re all about creating a welcoming environment where both our customers and employees feel valued. We believe in leading from the front, building strong teams, and delivering a fast, consistent, and high-quality coffee experience every day. If you’re someone who thrives in a leadership role and takes pride in building something great, we’d love to meet you.

Ready to Take the Next Step?

If you’re ready to bring your leadership skills to the table and help us take 3rd Street-Florence Coffee to the next level, we want to hear from you! Apply today and let’s brew something amazing together.