Customer Service (Security)- 2026 Job Fair

Thank you for your interest in working with Flora-Bama.

While this posting is part of our job fair outreach, we would love the opportunity to meet you in person.

Please join us at our upcoming Job Fair on February 13th and 14th from 10:00 AM–4:00 PM, held under the tent at the main Flora-Bama location.

Our team will be onsite to discuss opportunities across our businesses and answer any questions you may have.


Job Summary:
A Customer Service Representative plays a vital role in providing a positive experience for our guests through
maintaining awareness of their situational surroundings at all times.

Below are the components that each Customer Service Representative must successfully perform on a daily basis to ensure the goals of the Customer Service department are met and exceeded.

Essential Job Functions:

• Engage in genuine interaction with guests
• Maintain constant visibility of your dedicated zone and be aware of all guests' well being and take

appropriate steps to avoid potential threats or problems

• Provide and maintain a clean environment at each bar, stairs, hallways, bathrooms, and other areas

throughout the Flora-Bama. This also includes trash pick-up throughout the grounds and in the parking lots
of the Flora-Bama and other entities

• Use a de-escalation method during a stressful event and have the ability to approach a situation with a

nonaggressive and calm attitude to prevent the issue from intensifying

• Alliance to the Flora-Bama Customer Service and the Management team to always support each other and

understand that the guest's safety is our number one goal

• Maintain Flora-Bama's reputation and tradition with professionalism and legal compliance

Essential Qualifications and Experience:

• Ability to effectively communicate with guests, peers, and management
• Ability to multitask, and take ownership of the different tasks that are assigned
• Ability to work as part of a team and take initiative independent of direct supervision
• Must be able to work in a fast-paced environment
• Enthusiastic, friendly, and energetic when talking to guests and coworkers
• Constant moving, talking, hearing, reaching, grabbing, and standing up to 8 consecutive hours and occasional

stooping, kneeling, crouching, and climbing ladders

• Must be able to lift 50 pounds
• High School Diploma or equivalent
• Military/Law Enforcement/ First Responder experience is a plus
• Willingness to work peak hours including nights, weekends and holidays
• Ability to work in a warm/hot environment