Tile & Stone Specialist

Job Type

Full-time

Description

Summary

To maintain and ensure the highest quality of standards for the scheduling and installation of all commercial tile jobs.

Essential Functions

• Review all tile jobs prior to install date. Forward any feedback to the sales team and Project Manager prior to install date
• Visit ongoing and new job sites, make sure installers have all the materials, proper paperwork and make sure that all the installations meet flooring and Floors Etc standards.
• Review measured tile projects with Estimators to guide them with best installation methods
• Review installation schedule and schedule requests and ensure continues work for the tile installers
• Communicate with installers on daily bases and update salespeople on progress of their jobs
• Call installers to review their job for next day
• Call customers a head of time to confirm the readiness of the project
  
  

Requirements

• Technical knowledge in the installation of ceramic/ stone, wood, vinyl and carpet.
• Provide outstanding customer service and demonstrate that the customer always comes first.
• Displays a positive, constructive, “can do” attitude.
• Uses sound judgment and discernment skills.
• Takes ownership for one’s own performance and is actively engaged in becoming proficient at their job.
• Ability to understand how one’s tasks and responsibilities are related to other departments, the company business, and the local flooring industry.
• Works diligently and thrives in a fast-paced work environment.
• Projects maturity and professionalism.
• Demonstrated poise, tact and diplomacy.
• Strives to proactively identify potential problems and offers or suggests effective solutions.
  
  

This position is on-site in Timonium MD, with travel to client sites in the Mid-Atlantic and Eastern Region.

Salary Description

65,000 - 75,000