What are the responsibilities and job description for the Senior Manager Learning Strategy position at Floor & Decor?
Your Work Matters
The Senior Manager Learning Strategy is responsible for defining and implementing learning strategies that build associate competence and confidence across Floor & Decor’s stores and support teams. This role takes a learner-centric, business-driven approach to identify capability gaps and deliver simple, effective, and scalable learning solutions that enable performance on the job.
You’ll operate close to the business - partnering with leaders, spending time in stores, and translating real-world needs into learning that drives results. This role plays a critical part in ensuring associates are equipped to deliver exceptional customer service, product expertise, and execution in a fast-paced retail environment.
You'll be Successful With...
Assess Learner Needs & Business Priorities
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life Balance, Including
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
The Senior Manager Learning Strategy is responsible for defining and implementing learning strategies that build associate competence and confidence across Floor & Decor’s stores and support teams. This role takes a learner-centric, business-driven approach to identify capability gaps and deliver simple, effective, and scalable learning solutions that enable performance on the job.
You’ll operate close to the business - partnering with leaders, spending time in stores, and translating real-world needs into learning that drives results. This role plays a critical part in ensuring associates are equipped to deliver exceptional customer service, product expertise, and execution in a fast-paced retail environment.
You'll be Successful With...
- 6 years of experience in Learning & Development, Talent Development, or a related field, preferably supporting a multi-unit, front-line workforce
- Proven ability to build and execute learning strategies that drive business performance and associate readiness
- Experience designing innovative, simple, scalable learning solutions that enable application on the job
- Strong partnership and influencing skills with business leaders and cross-functional teams
- Ability to translate operational needs into practical, high-impact learning experiences
- Experience with modern learning approaches such as microlearning, coaching, and experiential learning
- Bachelor’s degree in Business, Human Resources, or a related field preferred
Assess Learner Needs & Business Priorities
- Evaluate learner capabilities by observing the store environment, reviewing job expectations, and connecting with associates and leaders closest to the work
- Maintain a strong understanding of Floor & Decor’s products, services, and operational workflows to ensure learning is relevant and actionable
- Recommend practical, performance-focused solutions that improve associate readiness, productivity, and confidence
- Ensure solutions emphasize simplicity, speed to proficiency, and application on the job (e.g., microlearning, coaching, experiential learning)
- Build strong relationships with stakeholders at all levels to ensure alignment, adoption, and impact
- Navigate challenges directly while maintaining trust and credibility
- Align learning strategies to leadership expectations, success profiles, and talent priorities
- Identify where AI can meaningfully improve associate performance and speed to proficiency, and embed those solutions into learning strategies
- Pilot and scale practical AI tools that streamline content creation and deliver real-time, in-the-moment performance support
Sedentary Work – Ability to exert 10 - 20 pounds of force occasionally, and/or negligible amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Benefits & Rewards
Bonus opportunities & career advancement opportunities at every level
Programs that help you reach your financial goals: 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program
Medical, Dental, Vision, Life, and other Insurance Plans (subject to eligibility criteria)
Work-life Balance, Including
- Paid vacation and sick time for eligible associates
- Paid holidays plus a personal holiday
- Paid Volunteer Time Off that starts on Day 1
Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.
This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.