INSIDE SALES REPRESENTATIVE — INBOUND LEADS & GROWTH OPPORTUNITY

Floor Daddy | Phoenix Area | In-Office

LEARN HOW A BUSINESS GROWS. HELP MAKE IT HAPPEN.

You’re interested in business.

You want to understand how marketing creates demand, how great conversations turn interest into revenue, and how a company builds customers who recommend it to others.

You want responsibility. You want to develop valuable skills. And you want your results to matter.

Floor Daddy is looking for someone with that mindset.

We’re hiring an Inside Sales Representative to turn warm inbound calls and customer inquiries into qualified appointments for our Design Consultants.

This is a hands-on sales role at a critical point in our business: where a homeowner’s interest becomes an opportunity to earn their business.

You’ll learn that part of the operation by doing it, measuring your results, receiving coaching, and getting better.

WHY FLOOR DADDY?

We’re less than three years into building a company with big ambitions.

Floor Daddy helps homeowners across the Phoenix area transform their homes through in-home flooring consultations and professional installation.

We invest in advertising, put personality into our brand, and care about the experience customers have from their first call through their final walkthrough.

Our next chapter depends on people who want to contribute, take ownership, and grow their capabilities alongside the business.

You’ll join while we’re still building the processes, habits, and team that will support what comes next.

Your contribution can help shape how we grow.

THE OPPORTUNITY

Our advertising generates warm inbound calls and inquiries from homeowners interested in new flooring.

Your job is to respond quickly, understand their project, build confidence, and guide qualified homeowners toward a confirmed appointment.

Some will be ready to schedule immediately. Others will need questions answered or thoughtful follow-up.

You’ll need curiosity, persistence, organization, and the confidence to ask for the appointment.

We provide the opportunities. You bring the effort and skill to help convert them.

The daily work includes substantial time on the phone, consistent follow-up, accurate CRM records, and accountability for appointment quality and results.

WHAT YOU’LL OWNTurn Interest Into Qualified Appointments

• Answer inbound calls with energy and professionalism.
• Promptly follow up with homeowners who request information.
• Ask questions about their project, location, needs, and timing.
• Explain our in-home consultation process clearly.
• Address hesitation respectfully and confidently ask for the appointment.
• Confirm that each opportunity fits our services and appointment requirements.

Follow Through Until There’s a Clear Outcome

• Reconnect with interested homeowners who haven’t scheduled.
• Follow up on missed calls and unanswered inquiries.
• Confirm appointments and help manage rescheduling.
• Set clear expectations to support appointment attendance.
• Respect customer communication preferences and document next steps.

Set the Sales Team Up for Success

• Keep customer details, project notes, and appointment information accurate.
• Give Design Consultants useful context before they meet the homeowner.
• Communicate customer requests and scheduling concerns promptly.
• Help create a smooth transition from inquiry to consultation.

Know Your Numbers and Improve Them

• Track response time, contact rate, qualified appointments, booking rate, and appointment outcomes.
• Participate in coaching, call reviews, and practice.
• Identify where conversations lose momentum and work on improving them.
• Share ideas that make the customer experience and sales process better.
• Take responsibility for both activity and quality.

A full calendar matters. A calendar filled with qualified, well-prepared homeowners matters more.

WHAT YOU’LL LEARN

This role gives you practical exposure to how a home improvement business attracts customers and creates revenue.

As you develop, you’ll gain a better understanding of:

• How advertising generates customer inquiries.
• Why response speed and follow-up affect results.
• How to ask better questions and communicate value.
• What makes an appointment qualified and productive.
• How sales activity connects to customer acquisition costs and revenue.
• How CRM systems, processes, and accountability support growth.
• How sales, marketing, and operations work together.

These are skills you build through real work, real feedback, and real results.

We want someone who is interested in understanding why the process works—and willing to master their responsibilities within it.

WHO WILL THRIVE HERE?

You’re motivated by progress. You enjoy learning. You want to become more capable and earn greater responsibility.

You’ll be a strong fit if you:

• Have a real interest in sales, business, and entrepreneurship.
• Enjoy speaking with people and guiding conversations.
• Feel comfortable asking for a commitment.
• Can stay persistent without becoming pushy.
• Like clear goals and measurable feedback.
• Apply coaching rather than simply agreeing with it.
• Stay organized and follow through consistently.
• Bring ideas while respecting established processes.
• Take pride in helping your teammates succeed.
• Understand that professional growth starts with doing your current job well.

You might bring experience in appointment setting, inside sales, retail sales, hospitality, customer-facing work, or a business of your own.

We care about evidence of initiative, communication, coachability, and follow-through. Tell us where you’ve demonstrated those qualities.

COMPENSATION AND OPPORTUNITY

Starting compensation range: $40,000–$60,000 annually.
[Confirm before publishing whether this is base salary or expected total compensation, and specify the incentive structure.]

We’re looking for someone who sees this starting range as a fit and is motivated to increase their earning potential through stronger performance and professional development.

Greater earnings and responsibility depend on results, the compensation plan, and business needs.

Bring ambition. Back it up with consistent execution. Build from there.

OUR CULTURE

We take the work seriously and bring energy to it.

We celebrate progress, address problems directly, and treat customers and teammates with respect.

We value people who ask good questions, keep their commitments, and take ownership of what they can improve.

You’ll hear us talk about Razzle Dazzle. In this role, it starts with a homeowner feeling that the person answering the phone is prepared, interested, and ready to help.

READY TO HELP BUILD WHAT COMES NEXT?

Apply with your résumé and brief answers to these questions:

• What interests you about sales, entrepreneurship, or learning how a business grows?
• Tell us about something you took initiative to build, improve, sell, or organize.
• What experience has prepared you to turn an interested customer into a booked appointment?
• Describe a time you used feedback to improve your results.

Bring your curiosity. Bring your drive. Bring the discipline to turn opportunity into results.

Let’s Razzle Dazzle.

Pay: $53,200.00 - $64,200.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $40,000 - $60,000