What are the responsibilities and job description for the Sales Development Representative position at Floor Coverings International - Vancouver/PDX?
Sales Development Representative
Floor Coverings International – Vancouver / Portland Metro
Base Salary: $40,000-$45,000 Performance Bonus Potential up to $55,000 Total Compensation
Floor Coverings International (FCI) is a fast-growing, locally owned home services company serving the Vancouver–Portland metro area. We are looking for a driven, energetic Sales Development Representative who is excited to generate opportunities, build relationships, and create momentum for the sales team.
This role is ideal for someone early in their career who wants to break into sales, learn quickly, and build a long-term path within a growing organization. It is also designed as a clear development path into a future Design Associate role for the right person.
What You’ll Be Responsible For
Lead Engagement & Outreach
· Engage inbound and outbound leads through phone calls, email, text, and social outreach
· Start conversations with prospective clients and create interest in our services
· Follow up consistently with leads who have not yet booked appointments
· Help keep the pipeline active and moving
Lead Qualification & Appointment Setting
· Qualify prospects based on fit, timing, and level of interest
· Schedule meetings and in-home appointments for the sales team
· Ensure prospects are properly informed and prepared for the next step in the sales process
· Support efforts to improve appointment conversion rates and reduce fallout
CRM & Activity Tracking
· Maintain accurate CRM records and document lead activity
· Track outreach efforts, follow-up attempts, and appointment-setting results
· Stay organized and ensure lead information is current and complete
· Help maintain visibility into pipeline activity and next steps
Product Knowledge & Sales Development
· Learn our products, services, and value propositions
· Develop an understanding of customer pain points and common objections
· Build confidence in communicating our process and differentiators
· Grow in sales ability through coaching, repetition, and real-world experience
Collaboration & Continuous Improvement
· Work closely with the sales and marketing teams to improve messaging and outreach
· Share feedback from customer conversations to help strengthen lead generation efforts
· Contribute energy, ideas, and curiosity to a team that values growth and accountability
· Participate in training and development with the goal of advancing into a Design Associate role
What We’re Looking For
· Strong communication skills and a natural ability to connect with people
· A self-starter mindset with a willingness to learn and take initiative
· Comfort with outreach, follow-up, and handling objections
· Coachability, resilience, and a positive attitude
· Strong organization and follow-through
· Sales experience is a plus, but not required
· Ambition, drive, and a desire to grow are required
Compensation & Growth
· $40,000 - $45,000 base salary
· Performance bonus potential up to $55,000 total compensation
· Clear career path into a Design Associate role
· Ongoing training, mentorship, and professional development
· Growth opportunities within a rapidly expanding organization
Why Join Floor Coverings International?
· You’ll build foundational sales skills in a growth-focused environment
· You’ll work closely with experienced sales and marketing leaders
· You’ll have a clear path for advancement
· You’ll see the direct impact of your work on company growth
If you’re hungry to learn, excited to talk to people, and ready to build a career with upward mobility, we’d love to hear from you.
Salary : $40,000 - $45,000