What are the responsibilities and job description for the Production Coordinator position at Floor Coverings International of Fresno?
We're Hiring: Production Coordinator – Join Our Rapidly Growing Flooring Team!
At Floor Coverings International, our unique shop-at-home model lets customers get perfect new floors without ever leaving their home. With over 350,000 satisfied customers and a stellar 4.7-star average rating, we're growing six times faster than our competitors—and we need motivated, service-driven individuals to grow with us.
We’re currently hiring Production Coordinators across the country to help deliver top-tier flooring installation experiences that meet and exceed customer expectations.
Why You’ll Love This Role:
- Full-time position
- Company vehicle provided for work appointments
- Be part of a fast-growing brand with a strong reputation
- Work with a supportive and mission-driven team
What You’ll Do:
- Coordinate with sales staff weekly to align on project details and customer expectations
- Accurately order products and follow up on deliveries
- Schedule installations to match both customer and installer availability
- Maintain ongoing communication with customers to ensure transparency and satisfaction
- Confirm project scope and compensation with installers
- Conduct walk-throughs and collect final payments
- Ensure jobs are completed profitably and efficiently
- Resolve issues quickly and professionally
- Keep the showroom organized and assist with home shows and training
- Continuously seek better installers and improve job quality
What We’re Looking For:
- 15 years of flooring installation experience
- 5 years of customer service experience
- 3 years of project management experience
- Natural leadership with the ability to manage installers and resolve conflicts
- Highly organized and able to juggle multiple projects
- Strong communication and problem-solving skills
- Independent and self-motivated
- Professional and customer-focused demeanor
- Willingness to learn and grow in the flooring industry
Ready to take the next step in your career with a company that values service, integrity, and growth? Apply today and help us deliver beautiful floors and unforgettable customer experiences!
Salary : $55,000 - $65,000