What are the responsibilities and job description for the Front Desk Receptionist position at Flood Homes Inc?
Front Desk Receptionist
Full-Time | Fond du Lac, WI
Flood Homes, Inc. is looking for a full-time Front Desk Receptionist to join our team in Fond du Lac. This role is an important part of our office and serves as a main point of contact for tenants, customers, and team members.
The right person for this role will spend much of their day answering phones, transferring calls, helping with tenant communication, handling mail, and supporting a variety of office and administrative tasks. This position will also assist with storage lease items and provide temporary support with lease paperwork, follow-up, and related administrative items while a team member is on maternity leave.
About Flood Homes, Inc.
Flood Homes, Inc. is focused on manufactured housing communities and providing strong service to tenants and customers. Our office team plays an important role in keeping communication, administration, and daily operations running smoothly. We are looking for someone who is dependable, organized, professional, and ready to help wherever needed. Strong technology skills are a must, as this role requires someone who can quickly learn and confidently use office systems and software.
Responsibilities:
- Answer incoming calls in a professional and friendly manner
- Transfer calls and route questions to the appropriate team members
- Assist with tenant communication by phone, email, and office systems
- Help process incoming and outgoing mail
- Support daily office administration and organization
- Assist with miscellaneous storage lease tasks as needed
- Provide temporary support with lease paperwork, follow-up, and related administrative items while a team member is on maternity leave
- Complete data entry, document handling, filing, and follow-up tasks
- Assist with additional office duties and special projects as needed
Qualifications:
- Strong communication and customer service skills
- Professional phone presence and strong interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks and frequent interruptions throughout the day
- Dependable, self-motivated, and willing to jump in where needed
- Must be comfortable with technology and able to learn new systems quickly
- Proficient with computers, email, Microsoft Office, and general office software
- Previous receptionist, administrative, office, or customer service experience preferred
- Bilingual in English and Spanish is a huge plus
Schedule:
- Full-time
- Monday through Friday (9am - 5pm)
- Day shift
- In-person position in Fond du Lac, WI
Pay: $19.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Experience:
- receptionist: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $19 - $23