What are the responsibilities and job description for the Account Specialist position at Flood Brothers Commercial Services 🏢?
SUMMARY:
We are seeking an experienced and enthusiastic Account Specialist who can help push our vision forward and secure long-term growth opportunities. The ideal candidate will possess exceptional organizational skills, a keen attention to detail, and a passion for building and nurturing client relationships.
ABOUT THE COMPANY:
Flood Brothers, Inc. is a distinguished nationwide business-to-business service provider headquartered in Atlanta, with an extensive network spanning across the United States. Specializing in a comprehensive array of services including office moves, furniture installation, hotel installation, and office storage, we are committed to delivering unparalleled solutions tailored to meet our clients' needs.
At Flood Brothers, we pride ourselves on our advanced hiring, screening, and training protocols, meticulously designed to uphold the highest standards of excellence in service delivery. By meticulously vetting and training our team members, we ensure that every aspect of a Flood Brothers move is executed with precision, professionalism, and utmost care.
Our clients rely on Flood Brothers for seamless transitions, efficient installations, and secure storage solutions. With a steadfast dedication to quality and customer satisfaction, we continually strive to exceed expectations and set the benchmark for excellence in the industry.
ESSENTIAL FUNCTIONS:
- Monitoring Sales Progress: Tasked with closely tracking sales performance to ensure alignment with corporate objectives. This involves analyzing sales data, identifying trends, and implementing strategies to optimize sales outcomes.
- Building Customer Relationships: Engage proactively with clients to address inquiries, resolve issues, and ensure their needs are met promptly and satisfactorily.
- Maintaining Information Systems: Oversee filing systems for sales orders and customer information, ensuring accuracy, accessibility, and compliance with data protection regulations.
- Administrative Support: Providing comprehensive administrative assistance to designated sales associates including handling correspondence, reviewing scheduling, preparing documents, to streamline workflow.
- Supporting Management: Extend assistance to management staff and executives as required. This may involve conducting research, preparing reports, coordinating meetings, and assisting with special projects to facilitate decision-making and operational efficiency.
- Handling Rush Requests: Act swiftly to expedite processes and accommodate client needs. This may involve modifying sales orders, coordinating with relevant departments, and ensuring timely delivery of products or services.
COMPETENCY
Meticulous Organization Skills
Detail Orientation
Mathematical Skills
Analytical Skills
SUPERVISORY RESPONSIBILITIES
None
WORK ENVIRONMENT
Position holder generally works in an office environment. Will be required to visit different office locations with varies environments based on the nature of business.
PHYSICAL DEMANDS
Ability to walk, speak, stand, and sit. Correctable hearing and sight to normal limits. Occasionally lifting of office supplies and other materials associated with the position up to 20 lbs.
EXPERIENCE AND EDUCATION REQUIREMENTS
High School Diploma
One (1) to three (3) years of MoversSuite and Salesforce experience (Preferred)
Proficient in Word, Outlook, and PowerPoint
Advanced abilities with Excel
Comfortable using a computer for various tasks beyond general use
Understanding of payments, accounting, and budgeting
SALARY RANGE
Starting at $55,000 per annum, plus commission
TRAVEL REQUIRED
None. Travel requirements are subject to change based on business needs.
AFFIRMATIVE ACTION/EEO STATEMENT
Flood Brothers is the fastest growing company in our industry, and we are looking for best talent to join our team. Our growth comes from the passion or our employees. Flood Brothers offers competitive pay and excellent benefits in a team-based environment, and we are an equal employment opportunity employer.
OTHER DUTIES
Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Salary : $55,000